Age Of AI (CONT’D FROM PAGE 34)
Board Converting NEWS INTERNET DIRECTORY
It all looks good until those isolated wins collide. General- ist leaders—the ones who see the whole map—know that a $10,000 savings in accounting isn’t a win if it creates a $100,000 problem in member experience. Your job isn’t to celebrate local brilliance. It’s to orches- trate the system. Otherwise, the hidden costs will eat your margin alive. Think about your own teams: When IT rolls out a new platform without consulting HR, the disruption isn’t just technical—it’s cultural. AI multiplies the risk when every department starts adopting tools in isolation. Do this now: Assign a “system scanner” to your next initiative. Their role: flag downstream impacts before final sign-off. 4. Synthesize, Don’t Just Search Anyone can search. AI makes that trivial. But leadership isn’t about collecting inputs—it’s about creating meaning. Think of a conductor: every instrument makes noise on its own, but only with synthesis does it become music. Same with leadership—you’re the one who connects the dots between data, context, and lived experience. That’s where margin lives. It is not in the draft AI that spits out, but in the connections only you can make. A leader who notices that a single line in a market report echoes a member’s frustration last week is doing more than analysis. They’re weaving lived reality into strategy. That’s not a “nice to have.” It’s the difference between a good idea and a profitable one. Do this now: Before proceeding, demand at least one hidden link between data, feedback, and long-term strate- gy in your next planning session. 5. Protect The Human Work AI will keep getting faster. That’s not the threat. The danger is forgetting the work only humans can do. Machines don’t build trust. They don’t mentor. They don’t sense when silence in a room means resistance. That’s the work that keeps members engaged, employ- ees loyal, and revenue steady. Don’t outsource it. Dou- ble down on it. Make time for mentoring, storytelling, and coaching. That’s not soft work—it’s bottom-line protection. When people feel seen and supported, they stay. Do this now: Block 30 minutes this week for a conver- sation that’s not about tasks—only trust. Meet with a stake- holder, employee, or partner—your choice. The leaders who thrive now aren’t the ones who chase speed or shiny tools. They’re the ones steady enough to sit in ambiguity, skilled enough to synthesize, and human enough to protect the work only people can do. Joe Curcillo is a strategist, speak- er, and author of Beyond the Prompt: Leading with Purpose in the Age of AI, part of The Generalist’s Advantage Leadership Series. He helps leaders cut through noise, break silos, and lead with clarity. The book is on Amazon, but he offers it free at www.joecurcillo.com.
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September 29, 2025
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