NSLHD News COVID-19 special March 24

COVID-19 testing and welfare helpline

Thank you to our covid-19 testing helpline A dedicated COVID-19 helpline team is working

positive, providing advice and checking in with them throughout their 14 days of self-isolation. Acting Director of Nursing and Midwifery Jenny Neilsen said the helpline staff are working tirelessly to give people their results, provide information and offer support. “I can’t thank the staff enough for their efforts in keeping people informed, assisting with the many questions

people have and checking up on those who have tested positive,” she said. “Due to the high number of tests being undertaken at our hospitals, there can be delays in getting results back to those who have been tested. “For those people awaiting test results, we appreciate your patience at this time and thank you for self-isolating until you receive your results.”

hard to manage test results from our hospitals across the district. The team keeps in touch with people who are waiting for their test results, providing up-to-date advice and information, and then informs them of their results once they have been received. A welfare team follows up with people who have tested


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