Self-Determination
March 2025 Edition
North Los Angeles County Regional Center “NLACRC” Office Hours
Monday through Friday: 8:30 AM to 5:00 PM Saturday, Sunday, and observed holidays: CLOSED
You can call NLACRC when the office is closed if you have an urgent need that cannot wait for the next business day. If you need immediate assistance please call the main phone number where you are served: San Fernando Valley Office: (818) 778-1900 Antelope Valley Office: (661) 945-6761 Santa Clarita Valley Office: (661) 775-8450 You should contact your Service Coordinator anytime you need help and/or if something has changed in your life. This way, NLACRC can support you with program planning. Service Coordinators are to respond to voicemails or emails within 48-72 hours. If you do not get a response within 48-72 hours, or if the matter needs immediate attention, please contact the Officer of the Day (OD). You may call the main line and ask to be transferred to the OD. The OD Specialist will take your information and help you on your matter. Contacting Your Program Planning Team If you need to get your Service Coordinator’s name or contact information, or if you are in the process of being assigned to a new Service Coordinator, you may call the OD staff. They will give you information about your Service Coordinator or will help get you assigned to one if you do not have one. Please call the main line for the office you are served and ask to be
transferred to the Officer of the Day staff: San Fernando Valley Office: (818) 778-1900 Antelope Valley Office: (661) 945-6761 Santa Clarita Valley Office: (661) 775-8450
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