Professional September 2021

“So long, farewell, auf wiedersehen, adieu” A lyric from The sound of music , by Oscar Hammerstein II (1895–1960) (

Editor’s comment

Well, my plan to retire in December has unfortunately been brought forward because of ill health; so, this is my last issue of Professional magazine. I have thoroughly enjoyed being editor since

Vickie Graham and James Bartlett who throughout have been a pleasure to work with. I wish my successor, Lora Murphy, every success.

2009 for reasons of creativity and intellectual challenges, but also because it brought me in touch with so many extraordinary and wonderful people in the industry. In particular, I must mention CIPP’s

Mike Nicholas MCIPP ( Editor

Chair’s message

Time and attendance systems is the feature topic this issue. Some employees will no longer be utilising such technology within organisations, as staff continue working from home, but there are others in the workplace who don’t have that flexibility.

a primary factor, along with budget, frequency of upgrades, the level of technical support and customer feedback. Whichever systems are shortlisted, speak to current users of a similar size and industry type to get their feedback, and explore how they manage and utilise the collection of data. Training will need to be planned and provided to users, aiding development, and supporting workforce transition. Managing expectations and making good use of technology can support user health and wellbeing, examining the data collected to spot trends, monitor hours to ensure compliance with the working time directive, and to support calculations for national minimum wage. Implementing a strategy that defines how the data will be used and stored will reduce the risk of non-compliance for general data protection regulation and provide value for an organisation in understanding the patterns and trends to be identified.

Within the gig economy, many will have multiple jobs across different platforms. There are numerous considerations for payroll teams who want to persuade their employer to adopt such systems. Payroll data collection is increasingly automated, and for some, choosing a system will be for the first time. Others may be reviewing current systems and exploring new technology. In this instance, you will know what improvements and extras you are looking for from any change. It could be that, after reviewing what is available, development of your current system would be the best option. You’ll consider whether you are looking for software that is stand- alone or integrates with payroll software. Does it need to be able to automatically schedule shifts? Will it be biometric, remote clocking, cloud based, accessible on tablet or smartphone? These are all things which will influence the decision-making process. Cost will be


CEO’s message

I hope that, despite uncertain times, this second summer of lockdowns has allowed you to take a break from the pressures and intensity of work. Dispelling the perpetual myth that payroll and pension departments could not work from

almost 700 members to ensure this response reflects the voice of the payroll industry. You can view our submission (and video update) by entering the following link: . It is encouraging that as we ease out of this pandemic, employers are still actively ensuring their payroll and pensions staff are suitably skilled; and we are pleased to play a leading part. The Payroll Technician Certificate continues to grow year-on-year, and it is evident that its content is crucial for those entering the profession, as well as for those needing a refresher or returning to payroll. As an online qualification, it is particularly relevant at present. This equally applies to our online Certificate in Pensions Administration as it becomes apparent that more payroll professionals play a key part in the administrative area of pensions. This time of year also signals the autumn enrolment to our Foundation Degree (with either the payroll or pensions offering). Enrolling will bring benefits to both you and your employer.

home, payroll departments have transitioned from an office environment to a remote one with great success. This prompted the CIPP to chair a roundtable with luminaries from the industry discussing the future of payroll skills (see pages 16,17). The headlines from the panel are that payroll professionals have had to adapt, be agile, and flexible in a range of areas, whilst ensuring an accurate and timely service. So, is the future of payroll working from home? The panel conveyed differing views, but one thing that is obvious is that payroll skills continue to evolve and adapt alongside the ever-changing landscape of the payroll (and pensions) profession. On behalf of the membership, we responded to the recent HMRC consultation – Raising standards in the tax advice market . The CIPP considers that this consultation has the potential to create fundamental change and has completed thorough research through internal discussions, a member thinktank, a technical panel meeting, and polled

Ken Pullar FCIPP ( Chief executive officer, CIPP


| Professional in Payroll, Pensions and Reward |

Issue 73 | September 2021

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