Associates soon discovered that friendly experts who make benefits less confusing and scary were a quick call, text or app click away. Easy access to highly proactive healthcare navigation helped reduce inappropriate emergency room visits by 23% over a two-year period. During year one, members progressing from high to moderate or low risk increased 53%. For a fast-growing retail brand, group benefits became less of a challenge and more of a business advantage. Associates soon discovered that friendly experts who make benefits less confusing and scary were a quick call, text or app click away. Easy access to highly proactive healthcare navigation helped reduce inappropriate emergency room visits by 23% over a two-year period. During year one, members progressing from high to moderate or low risk increased 53%. For a fast-growing retail brand, group benefits became less of a challenge and more of a business advantage. Associates soon discovered that friendly experts who make benefits less confusing and scary were a quick call, text or app click away. Easy access to highly proactive healthcare navigation helped reduce inappropriate emergency room visits by 23% over a two-year period. During year one, members progressing from high to moderate or low risk increased 53%. For a fast-growing retail brand, group benefits became less of a challenge and more of a business advantage.
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EFFICIENT UTILIZATION Referrals to cost and quality point solution up 97%. An additional 17% of members designating a PCP. EFFICIENT UTILIZATION Referrals to cost and quality point solution up 97%. An additional 17% of members designating a PCP.
EFFICIENT UTILIZATION Referrals to cost and quality point solution up 97%. An additional 17% of members designating a PCP.
COST TREND IMPACT A 15% reduction in annual claims costs. COST TREND IMPACT A 15% reduction in annual claims costs.
COST TREND IMPACT A 15% reduction in annual claims costs.
MEMBER SATISFACTION Net Promoter Score® (NPS®) of 84. The health insurance category average hovers in the teens. MEMBER SATISFACTION Net Promoter Score® (NPS®) of 84. The health insurance category average hovers in the teens.
MEMBER SATISFACTION Net Promoter Score® (NPS®) of 84. The health insurance category average hovers in the teens.
“I received a notice that I had to get my next prescription by mail. That made me nervous — I’ve always just gone to a pharmacy across the street. When I contacted Quantum Health, Jackie was so patient in helping me get things set up.” * — Plan member “I received a notice that I had to get my next prescription by mail. That made me nervous — I’ve always just gone to a pharmacy across the street. When I contacted Quantum Health, Jackie was so patient in helping me get things set up.” * — Plan member “I received a notice that I had to get my next prescription by mail. That made me nervous — I’ve always just gone to a pharmacy across the street. When I contacted Quantum Health, Jackie was so patient in helping me get things set up.” * — Plan member
DEMOGRAPHICS • Average age: 32 DEMOGRAPHICS • Average age: 32
DEMOGRAPHICS • Average age: 32
• Gender: 55% female • Gender: 55% female
• Gender: 55% female
• Operations: 850 stores across seven states • Operations: 850 stores across seven states
• Operations: 850 stores across seven states
*To protect member privacy, identifiable facts have been changed. *To protect member privacy, identifiable facts have been changed.
*To protect member privacy, identifiable facts have been changed.
The Quantum Health Effect is real. Let’s talk. The Quantum Health Effect is real. Let’s talk.
The Quantum Health Effect is real. Let’s talk.
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Copyright © 2021 Quantum Health, Inc. 035766 | 202401 Copyright © 2021 Quantum Health, Inc. 035766 | 202401
Copyright © 2021 Quantum Health, Inc. 035766 | 202401
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