We work with each client to build integrated, customized whole- person solutions, more focused individualized solutions and hybrid solutions to deliver value where it’s needed most. Individually powerful, altogether life-changing
MENTAL HEALTHCARE
Mental Health Complete provides a continuous mental health experience that delivers long-lasting results and includes: • Clinical assessments to evaluate symptoms, severity and impactful life events • Personalized care plans that use AI to analyze insights gathered from the assessment and recommend treatment • Clinical therapy by licensed therapists or board-certified psychiatrists • Evidence-based digital tools for immediate relief of episodic distress and ongoing support • Live mental health coaching with certified coaches, paired with digital activities and 1:1 support to help them maintain progress and sustain improvement • Crisis management for immediate interventions with crisis counselors and guidance to nationally recognized crisis response resources • Adolescent-specific tools focused on relevant themes like bullying, school pressures and anxiety
PRIMARY CARE
Primary360 includes access to care with a single entry point to a full spectrum of both virtual and in-person healthcare. Services include wellness and prevention, acute care, mental health support, referrals and more.
CHRONIC CARE
We offer flexibility with our chronic care solutions so clients can focus on one condition or provide members with the added value of an integrated approach that addresses multiple chronic conditions—including mental health. And, to deliver even better outcomes, Provider-Based Care, available for all solutions below, connects your highest-risk members with a Teladoc Health care provider for additional oversight and medication optimization as part of a personalized care plan. Chronic Care Complete is an all-in-one solution for your members’ cardiometabolic health needs that supports diabetes, hypertension, prediabetes and weight management, as well as integrated mental health. Weight Management is an evidence-based program that helps members manage their weight by focusing on lifestyle behavior change. Prediabetes Management combines an evidence-based curriculum, activity tracking, coaching and support to help keep members on track with their health. Diabetes Management provides personalized tools and coaching support to help members track blood sugar, develop healthy lifestyle habits and improve glycemic control. Hypertension Management is an engaging and clinically powerful program proven to reduce blood pressure with continuous motivation, daily tracking and effective adjustments.
24/7 CARE
General Medical offers convenient 24/7 access to low-cost, high-quality virtual urgent care for everyday health concerns. Caregiving extends General Medical to members caring for a loved one, including three-way calls with physicians.
SPECIALTY CARE
Dermatology provides convenient and reliable skin care for a wide range of conditions. Nutrition includes registered dieticians who provide nutritional guidance, custom meal plans, shopping guides and more. Back and Joint Care is a low-cost, exercise-based treatment plan coupled with monitoring from certified health coaches.
COMPLEX CARE
Expert Medical Services provides guidance on complex diagnoses and treatment plans and can recommend next steps.
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