PEOPLE HAVE ACCESS TO TELADOC HEALTH 6 85 million LIFETIME VISITS 5 60 million ENROLLEES IN OUR CHRONIC CARE PROGRAMS 7 1 million The global leader in virtual care
Measurable clinical improvements
Enhanced member experiences 98% PRIMARY360 MEMBER SATISFACTION 14 24 HOURS OR LESS FOR A DERMATOLOGY DIAGNOSIS +150 EXPERT REGISTERED DIETITIANS SPANNING A VARIETY OF SPECIALTIES AND LANGUAGES 90% GENERAL MEDICAL MEMBER SATISFACTION 15 +60 NPS FOR MENTAL HEALTH AND CHRONIC CARE MANAGEMENT MEMBERS 15
We create meaningful and sustained impact for members living with chronic conditions.
2.1% average A1c reduction achieved in 3 months and sustained over 5+ years 8
2X increase in average weekly device checks by members enrolled in programs to care for multiple conditions 9
Participation in Mental Health programs leads to better overall health.
76% of Mental Health Care members with depression report improvement after three sessions 10
75% of Mental Health Care members with anxiety report improvement after four visits 10
We guide members to answers about complex health issues.
85%+ resolution rate after one 24/7 care visit 11
79% of Back and Joint Care members report pain reduction after 3 visits 12
37% improved diagnoses and 71% improved treatment plans with Complex Care services 13
1 Internal Teladoc Health data 2 Teladoc Health Internal data 3 Member surveys across Teladoc Health products and services, 2021-2022 4 Based on Unaided Virtual Care Service Recall for September 2022 5 Teladoc Health data, virtual care visits delivered since 2015 6 Includes U.S. paid members and visit fee only access 7 Chronic Care Dashboard [DS-12529] 8 DS-10609 For members starting A1c > 8%
9 Data on file. (DS-10502) 10 Data Disclosure CLO045, August 2019 11 General Medical Savings Methodology, stat provided based on timeframe of 1/1/2018 to 12/31/2019 due to concerns of irregular health care utilization patterns during the Covid-19 pandemic 12 Statistics taken from Orbit Telehealth BoB 13 Teladoc Health data CRUS-4927 14 Primary360 Dashboard, Jan – Dec 2022 15 Member surveys across Teladoc Health products and services, 2021-2022
LEARN MORE: TeladocHealth.com | engage@teladochealth.com About Teladoc Health : Teladoc Health is empowering all people everywhere to live healthier lives by transforming the healthcare experience. Recognized as the world leader in whole-person virtual care, Teladoc Health leverages clinical expertise, advanced technology and actionable data insights to meet the evolving needs of consumers and healthcare professionals.
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