Get access to virtual dental care 24/7 with Teledentix Humana members have access to $0 teledentistry, also known as virtual dental care, with Teledentix, as part of their Humana Dental plan. Teledentistry services allow you to see a dentist within minutes from your computer, smartphone or tablet. If you’re in pain or cannot visit a dentist’s office, virtual dental care may be an option rather than a visit to the emergency room. When it’s urgent, you can see a dentist virtually
Tips to prepare for your Teledentix virtual dental visit
Register on the Teledentix app, or from your computer at Humana.teledentix.com/c/ humanaondemand.
How you can use teledentistry
Fill out any required patient forms before your appointment.
Typically, when you have a teledentistry visit, you will speak with a dental provider through an online video chat or a phone call. You can get access to care from the comfort of your home for a variety of dental needs. Teledentix dentists can: Write prescriptions for antibiotics or non-narcotic pain medications when needed (Please note, the cost of medications are not covered by your dental plan.) Perform a visual exam for things like mouth, tooth or jaw pain Provide instructions on caring for mouth, tooth or jaw pain Help members determine if they need urgent/emergency care or home care until they can see their dentist Help members find a dentist if they don’t have one or if requested
Make a list of any symptoms, questions or concerns in advance, so you’ll be ready to discuss them with your provider. Share any prescriptions, over-the- counter medicines or supplements you’re currently taking with your provider. If you have a preferred pharmacy, have the name and address handy in case your provider suggests prescription medication.
To learn more about teledentistry or your Humana Dental benefits, visit Humana.com.
Teledentistry is not available in all states. Limitations on telehealth services, also referred to as virtual visits or telemedicine, vary by state. These services are not a substitute for emergency care and are not intended to replace your primary care provider or other providers in your network. Any descriptions of when to use telehealth services are for informational purposes only and should not be construed as medical advice. Please refer to your evidence of coverage for additional details on what your plan may cover or other rules that may apply. Teledentistry services are available on-demand or by appointment to members of all ages, including children and adolescents. Internet access is required for video teledentistry visits. Data fees may apply. Available on PPO and Traditional Preferred plans only. Dental PPO plans are not offered in all states. This communication provides a general description of certain identified insurance or non-insurance benefits provided under one or more of our health benefit plans. Our health benefit plans have exclusions and limitations and terms under which the coverage may be continued in force or discontinued. For costs and complete details of the coverage, refer to the plan document or call or write your Humana insurance agent or the company. In the event of any disagreement between this communication and the plan document, the plan document will control. For California: Covered services provided via telehealth are also available on an in-person basis at an in-network or out-of-network provider of your choice, although selection of an out-of-network provider may result in a higher cost sharing obligation for you. In-network providers will not balance bill you for covered services you receive. Acceptance of covered services from a third party telehealth provider and submission of claims will serve as consent to the terms of service provided in this notice.
82
GCHLKUVEN 0722
Made with FlippingBook - Online Brochure Maker