Legal EASE A LEGAL ACCESS COMPANY
Connection Comparison
Connecting to a Plan Attorney in a legal plan is not always as easy as it seems for members.
LegalEASE Live-Help Advocacy Center
LegalEASE LAMP TM
Any Plan - O nline Directory
Average Time to connect to Plan Attorney
1 day 80% of members 1 hour 40% of members
6.7 days 60% of members
2.1 days 90% of members
Average Number of conversations with Plan Attorneys to find adequate help
4.3 conversations
1.4 conversations
1 conversation
Average Number of missed work days to attend attorney appointments
3.8 days
0.6 days
1-2 hours
Overall Satisfaction Rate with First Attorney connected to
28%
87%
96%
Confidential and Privileged Information – Information is not authorized for release to any person, entity or other disclosure without LegalEASE written permission. 91
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