AUTO BODY Understanding How KPI's Influence Collision Shop Perf. 2/15/20, 1:30 - 3:00 p.m. Class #213, Amway Vandenberg B Successful collision shops understand fundamen- tal key performance indicators. They know how to track them and use them as a management tool to improve overall shop performance. Discover the fundamental KPI's the most successful shops track daily, weekly, and monthly. Understand the components that affect these KPI’s and what data point adjustments will help improve performance. Also, hear how other shops are using KPI’s as a NEW
CCC Estimating
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Morning Session 2/15/20, 8:30 - 11:30 a.m. Class #138, Amway Berkey Room Afternoon Session 2/15/20, 1:30 - 4:30 p.m. Class #238, Amway Berkey Room
Learn how to optimize your use of CCC ONE® tools to enhance your estimating performance. We’ll discuss how to leverage technology throughout the estimating and repair process on mobile devices, through the use of CCC Touch and CCC Mobile; how to utilize tools such as CCC Advisor and CCC Repair Methods to improve the quality of your estimates; and how to increase efficiency and accuracy of parts ordering and receiving by using electronic parts ordering (ePO) via CCC ONE® as you write your estimate. Presented By: CCC Elevate Services Speaker: Kelly Grossenaugh
powerful management tool. Presented By: Auto-Wares Speaker: Ken Haswell
Process Implementation
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for Collision Centers 2/15/20, 3:00 - 4:30 p.m. Class #215, Amway Vandenberg B
Learn how implementing select processes in your day-to-day workflow can produce addition- al operating profits. Discover how the top-per- forming collision shops capture additional sales and increase workflow to produce better than average key performance indicators. Concepts and implementation elements are designed for quick, long-term improvements in your shop. Presented By: Auto-Wares Speaker: Ken Haswell
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