ENGINE Active Vehicle Safety............................................................................................................................................................................22 Advanced Engine Mechanical Diagnostics......................................................................................................................................23 Engine Performance Diagnostic Strategies......................................................................................................................................22 EVAP Code Diagnosis..........................................................................................................................................................................23 Get into the Market: How to Service European Vehicles!.............................................................................................................22 GM Common Problems and Solutions.............................................................................................................................................23 VVT...........................................................................................................................................................................22 FUEL/EMISSIONS Advanced Gas Direct Injection Diagnostics......................................................................................................................................29 Diagnosing and Repairing Fuel Trim and Fuel Control Systems................................................................................................24 Gasoline Direct Injection: Import and Domestic Operation and Testing...................................................................................24 HD AND FLEET Data Analysis for the Heavy Duty Truck Technician: Parts 1 and 2...............................................................................................24 HD CVDrive Axles Theories of Operation and Failure Analysis........................................................................................................12 HD Bearings and Seals........................................................................................................................................................................25 HD Foundation Brakes.........................................................................................................................................................................24 HD Steering and Suspension Diagnostic Repair...............................................................................................................................12 HVAC Advanced Air Conditioning Diagnostics............................................................................................................................................12 Basic Air Conditioning............................................................................................................................................................................6 HYBRID Hybrid Electric Vehicle Battery Sales and Training.........................................................................................................................12 MANAGEMENT AND OPERATIONS Business Management with Today's Realities for 2020: Parts 1 and 2........................................................................................25 Competition Proofing Your Repair Shop...........................................................................................................................................13 Customer Conversations: How to Open and How to Close...........................................................................................................6 Digital Advertising Presence...............................................................................................................................................................13 How to Handle Challenging Conversations.......................................................................................................................................6 Local Search: Be Found Online..........................................................................................................................................................14 Next Generation Car Count Strategies that REALLY Work!..........................................................................................................7 The 6-Step Road to Service Department Success: Parts 1 and 2..................................................................................................13 SHOP PROGRAMS Mitchell1 - Manager SE Top Shop Best Practices...........................................................................................................................29 MyPlace4Parts Bootcamp...................................................................................................................................................................15 What's New with Mitchell1...................................................................................................................................................................15 STEERING AND SUSPENSION Diagnóstico del Sistema de Suspensión & Dirección de la A a la Z..........................................................................................15 Electronic Suspensions.......................................................................................................................................................................25
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