PERSON SPECIFICATION
This section provides a list of up to 10 essential criteria (and up to 2 desirable criteria if specified) that you will need to demonstrate you meet as part of the recruitment process. Experience, knowledge and qualifications • Management Level 5 qualification (desirable) • Member of an appropriate professional body • IOSH Managing safely • Excellent general knowledge of Facilities Management administration, building fabric mechanical & engineering • An understanding of the FM challenges in a Higher Education environment (desirable) Communication skills • Strong and effective communicator with experience to building strong and effective networks with the ability to influence and operate at all levels throughout the organization. • Communicates effectively orally and in writing adapting the message for a diverse audience in an inclusive and accessible way and able to analyse and present complex data Leadership and management • Excellent management and leadership skills with demonstrable evidence of motivating and leading customer focussed teams Planning and managing resources • Ability to manage priorities with strong organisational and administrative skill • Knowledge and Practical experience of using Help desk and CAFM software systems (desirable). Student experience or customer service • Facilities management experience of leading the operational delivery of FM services and teams across a multi-site estate. Creativity, innovation and problem-solving • Ability to make decisions and find solutions using own initiative within the constraints of given policies and procedures
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