«We started the Fintech experience a few years ago. In 2014, we created a Start-Up subsidiary called PCA (Payment Center for Africa), which initially specialized in electronic payment, electronic banking, e-banking and m-banking activities. Very quickly, we were able to deploy these solutions in all our subsidiaries. Subsequently, in 2016, the BCP group launched a major digital transformation project. Accordingly it seemed evident to us to house our Digital Factory within our PCA Start-Up. A dozen digital-related projects are being implemented today. We have reviewed the distribution channels (Internet & mobile) at the Bank level, but also at the level of our sub-Saharan subsidiaries. We embarked on mobile payment through our BPay solution and worked on the transformation of internal processes, customer experiences and also back offices. In this Digital Factory, we have more than a hundred young people working to model, experiment and develop all tomorrow’s digital solutions.
White Paper on innovation and technology at the service of finance
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