«This event is very timely with the transformation that the financial market is experiencing today, as a response to technological developments. Because, for the past fifteen years we have been witnessing a strategic change in the financial market, be it at the level of banks, insurance companies, the stock market, brokerage firms, the central depository ... So the technological dimension is self-imposed in this sector, since technologies such as artificial intelligence, Big data, Blockchain, analytics, augmented reality, the cloud ... offer new added values that have positively impacted the various «processes”. Ultimately, these are not only a real lever for development, growth, added value, but also for improving customer service. The latter, who, through his Smartphone, performs his banking operations remotely and gains a lot to gain in terms of time and money. All these technologies will definitely change the financial chessboard over the next few years and will modify its DNAand procedures. Undeniably, the market is changing and regulators must therefore accompany this change. Today, the proliferation of payment applications or management of all customer operations through the various
White Paper on innovation and technology at the service of finance
99
Made with FlippingBook flipbook maker