A manager’s guide • This is the third of 12 sequential sessions which managers will run with their teams over the next 12 – 18 months • You will need to allow between 60 – 90 minutes to run the session (you can build in more time to run the session if needed) • Each session builds on the learning and discussion from the last – so you must do them in numerical order • They can either be delivered face-to-face or virtually – whatever works best for you and your team • A workbook is available for your team members to complete to support their learning and encourage them to reflect on how they can demonstrate our values and behaviours in their everyday role (as a manager you can review them at colleague’s one-to-ones) • Facilitator notes are detailed below to support managers to facilitate the sessions Resources needed for Session 3 o Workbook for every colleague o Colleagues should bring their workbooks from the previous session with them o Post It Notes (if running it face-to-face) o You may want to break out in small group discussions – if you’re having a virtual meeting, here’s a short guide to how you can use the ‘breakout room’ functionality in MS Teams. o Email out this link and this information prior to the session https://trustsuite. trustedadvisor.com/ asking them to complete it, print the results and bring them to the session (advise that it takes six to eight minutes to complete. It will say Start now and asks for minimal details/email, there are 20 questions on completing this they will get a graph, it says, ‘following pages will tell you, ’Press continue, then scroll down to the biggest opportunity for improvement) Aim of this session To discuss how we support maintaining the behavioural bar of those around us By the end of the session colleagues will have had the opportunity to: • Discuss the impact of accepting the poor behaviours of others • Explore how to approach individuals poor behavioural • Look at how building trust can support open and honest conversations
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