Our Values-based Behaviours_Session 3_Managers Guide

Session structure 2. Accepting poor behaviour continued...

Session aim To consider the impact of lowering the behavioural bar

MINS 20

Activity and delivery instructions Refer to workbook page 3 - 15-minute break out group activity: State: it’s important to note, this is not about formally dealing with a performance issue – this is about preventing it getting to that stage. Think about, and honestly discuss together: (safe space rules – no names and what goes on in the room …) Do you ever use - ‘it’s just the way they are’ as an excuse for not tackling poor behaviours? What can the impact of this way of leading be on you, the rest of your team, service levels What do you need to do, or support do you need to move away from this? Prepare to feedback to the wider group and share your best example of where you have or do use ‘it’s just the way they are’, the impact it had or is having and an example of support you might need as their line manager/colleague Regroup and ask Each group to share their example/discussions Acknowledge their thoughts

Supporting tools Workbook P3 If virtual meeting – setup break out rooms If face -to - face groups to break out into different areas of the room

Do you ever use “It’s just the way they are” as an excuse for not tackling poor behaviours? What is the negative impact of this way of leading: • on you? • the rest of your team? • service levels?

What do you need to do, or what support do you need to move away from this?

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