West Hall, West Byfleet
Living with Dementia We understand the difference that high-quality person-centred dementia care can make to the quality of life of somebody living with dementia. We recognise that a person with dementia is, first and foremost, a person - unique and with a rich history of experiences, abilities, skills, knowledge, preferences, desires and personality. What is dementia? Dementia is caused when the brain is damaged by diseases, such as Alzheimer’s disease or a series of strokes. Alzheimer’s disease is the most common cause of dementia, but not the only one. A person living with dementia may experience memory loss and difficulties with thinking, problem-solving or language. These symptoms differ from person to person and the experience of living with dementia can be affected by a number of factors. Our approach to dementia care Moving to a care home can seem a daunting step for someone living with dementia. At West Hall, we believe that through compassionate and considered care, we can ensure the move is a positive one – providing an opportunity to meet others, pursue interests, and live life the way you wish. We understand that the care someone receives is fundamental in enabling them to live well with dementia. We take a holistic approach to ensure that our care reflects best practice and learning, from the home environment to the education of colleagues.
Knowing you Before moving to West Hall, we take time to understand the interests, needs, and goals of a person, as well as learning about their background and personality. By knowing who they are and what is important to somebody, we can ensure that we provide-person centred, tailored support, helping someone settle as quickly as possible. We also recognise that people change over time, and so we regularly review how we support individual residents, including them and their loved ones in the care we provide. Support for loved ones We know that the transition into a care setting affects more than just one person, and that it can be a difficult experience for the whole family. At West Hall, we have a track record of forming close and supportive relationships with the friends and family of residents living with us. We take time to provide support with any emotional and practical help they need. We encourage family and friends to be involved in the ongoing care planning for their loved one and encourage them to visit as often as they like or are able to do so.
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