Session structure 2. Explore encouraging feedback continued...
Session aim To discuss what we might need to do to create an environment that encourages feedback
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Activity and delivery instructions Potential responses (not exhaustive): • Ways of working – had to be more flexible • A digital awakening – the technology is there, and we used it • A new working age – quicker decision making
Supporting tools
Open discussion
State: If we are to create an environment that encourages peer to peer feedback, we might need to change the way we look at things, our paradigms. Ask: When we think about constructive feedback how do/might people negatively react, feel, and think? Look for (not exhaustive): • Become defensive • Withdraw/exclude themselves • Portion blame • Become doubtful • Less confident • Judged • Become a victim Activity: Breakout rooms – 5 mins State: I’d like you to discuss what we need to start to do to encourage peer to peer feedback/change paradigms that will enable us to think of feedback as a gift. Make a note of these in your workbooks Regroup and acknowledge their responses , fill any gaps with the items below, sharing thoughts on these amongst the team (not exhaustive): • Nurture a growth mindset (view feedback as an opportunity to improve, give permission for others to give feedback/ask for feedback) given in workbook as an example • Provide feedback training/resources (how to communicate feedback effectively)
Workbook page 4
Discuss and make a note of what you can do to encourage peer to peer feedback and change paradigms. What will enable colleagues to think of feedback as a gift? For example: Nurturing a growth mindset (Viewing feedback as an opportunity to improve or encouraging others to give feedback or seek feedback) NB. Think about what would make you feel more comfortable in terms of giving feedback to others?
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• Set the tone (model strong feedback principles)
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