Communication for Influence 2023

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OPERATING STYLES Our next section on Operating Styles provides you with a framework to help improve your emotional intelligence, build quality relationships, and achieve superior results when working with other people.

Transmission Behaviour

Higher Degree (Expressive)

We have developed a methodology to allow you to easily describe the way you (and other people) operate/behave in the workplace, at home or in other social situations. In other words, how people go about their business and how they get things done. We call this behaviour a person’s Operating Style. The Operating Styles model works on the assumption that every person is just like an “antenna” that both transmits out to the world and receives in from the world. To do this, we all utilise both “Transmission Behaviour” and “Reception Behaviour”.

Receptio n Behaviour

High Intensity (Broad)

Lower Intensity (Focused)

Lower Intensity (Reflective)

tRANSMISSION & RECEPTION BEHAVIOURS

THE OPERATING STYLE MODel

With its own plot along the transmission and reception axis each individual operating style is distinct and incorporates its own particular characteristics. To help understand and remember each style, we’ve given each a name and highlighted its key traits and strengths as shown below.

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