Communication for Influence 2023

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TIPS from a seasoned facilitator

1

Purpose - Be extremely clear about what the objective of the session is.

• This is critical to enable the facilitator the plan their approach to the session and to help them know what lines of conversation to encourage and which to avoid. Avoid rabbit holes. • Is this a facilitation?

2

Preparation - Be very well prepared for the session.

• Consider any content or data that will definitely be needed and have it ready to go. • Considering any content or data that might possibly be useful and have that ready to go. • Plan out the structure of the session – timings, exercises, etc. • Plan to change the plan – have a few options up your sleeve. • Use judgement – mindfulness and confidence, nous, judgement call. • Prepare for emotional side and rationale side – operating style. • What is your style and how will you flex with the style in your group. • Different ways of contributing – look to purpose.

3

QUESTION - Build your micro skills the ability to draw out key points from participants through questioning and funnelling, rather than just telling them what you think.

4

Adapt - Change modes regularly to build engagement and appeal to different learning styles – consider…

• Group conversations. • Storytelling/Sharing of Experiences. • Breakout conversations. • Observe and Report exercises (eg. Videos). • Practical/Challenge exercises. • Debrief exercises. • Who is getting airtime?

5

Plan - Set follow up/homework actions.

6

Process - Accept you control the process but not the behaviour.

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