I’m thinking you may have said that people could think that I was rude, dismissive, controlling, bossy, unprofessional and that people could switch off, that people with good ideas and or with a quieter voice don’t feel heard, others may even be intimidated and I’m sure there was more. The perception others have of me is their reality – therefore it IS the reality. So why do I do it? I think out loud, I’m expressive, I love a creative conversation, I like things to move at pace
and if I don’t say it, I forget. Yet these reasons still don’t make it OK. Look at the statements and think about yourself and those you work with
Think about those in your team who at times demonstrate poor behaviours: • In the way they communicate • Their time keeping • Personal standards • A ‘mood hoover’ • Embracing the simplest of new ways of working • In meeting their commitments • Attitude to how they carry out their job on a day-to-day basis Is that OK? You may not have heard of a ‘mood hover’, this is someone who can walk into a room and turn a positive environment negative, they may say/do/act in a way that sucks the positivity out of others like a vacuum sucks up dust. All these statements are bad habits that can be developed over time, and they become the ‘norm’. The more we ‘accept these’, walking past without tackling them and providing feedback on them, over time we have lowered the behavioural bar. When looking at these statements you might already be thinking of someone that demonstrates one or more of these. Someone who is consistently late, for example, is not being respectful to colleagues and or residents. Another example might be: When there is someone in your team who is assertive when they communicate to the point of aggression, using “I’m only being honest, and I say it as it is” as their excuse.
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