Trust is important when having conversations because: • With trust, loyalty is built • With trust and loyalty, a team feel supported
• People will listen to you With honesty comes trust. Developing trust in relationships is based on four key factors: • The words you use (your credibility) do you believe this person when they speak/if not, why not? • The actions you take (your reliability) does this person deliver on what they promise? • The emotional engagement you have with others (intimacy) do they care about you, if in trouble would you go see them/would they have your back/support you? • Your motives (your self-orientation or self-interest) who are they doing it for team/you? Think about a person that you do not fully trust and consider how the trust equation applies to that person –which part/s of the equation stands out for you that is missing for them to have your full trust (please tick one or more)
• The words they use (their credibility) • The actions they take (their reliability) • The emotional engagement they have with others (intimacy) • Their motives (their self-orientation or self-interest) What would that person need to do to gain your full trust?
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