Be honest with yourself and tick any of these statements that you recognise in your own way of working (even just on the odd day). An organisation builds a reputation, and they become known for their efficiency and service levels – this comes right down to an individual level. We all have our off days, hopefully they are few and far between. Over time we can develop poor behaviours that we become oblivious to – they become the norm. But is that OK? No – of course not. Now think about the reverse of this, think about someone you have worked with in the past, or now, who gets things done, and is good to work with. This can be anyone of any level or job role. What is it about their behaviours that makes them successful and a good work colleague – any of these? Tick the ones that most relate to the person you’re thinking of When say they will do something they always do
They take time to fully understand They don’t ever blame their tools Where they are limited by processes or procedure, they do their best to find a way
They keep communication lines open, even if the message is not great They constructively call out others for poor performance or attitude They don’t pass the buck They own up, move on and learn from any mistakes They are aware and open about their own limitations, but don’t use them as an excuse They take true ownership of an issue or problem Even when there is a difficult task at hand, their attitude remains optimistic How do you measure up against these statements …? • Do you think any of your colleagues would have used you as their own example of someone they work with or have worked with who seems to get it right first time and why? • If not, what’s stopping you from being that person?
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