2025-26 CC PARENT HANDBOOK

Past Due Accounts/Suspension • Your payment must be received by our office by the 20th of the month to avoid late fees and possible suspension of child care services. • Past Due Fees are applied on the 21st of every month. • Past Due accounts will receive a payment reminder via email requesting payment upon receipt. • Suspension Notifications will be sent via text. • Suspension of child care services will go into effect on the first day of the month for all accounts that remain past due. • Suspensions will be lifted once payment is initiated. • If you are experiencing financial difficulty, please call our office at 631-549-9417 to discuss your account. Parent Information & Resources: • LI Regional Office of Children & Family Services – Website: www.ocfs.ny.gov (631) 462-0303 • NYS OCFS School Age Child Care regulations: https://ocfs.ny.gov/programs/childcare/regulations/414-SACC.pdf • Child Abuse Hotline - 1-800-342-3720 C all to report suspected child abuse or neglect If a child is in immediate danger call 911 • Parent Helpline - 1-800-CHILDREN Call for information about child abuse & neglect, for referrals to local organizations that help parents and children, and to find out what you can do to prevent child abuse. • OCFS works to prevent child abuse and to strengthen families. For information on adverse childhood

experiences services (ACEs) go to: https://ocfs.ny.gov/programs/cwcs/aces.php • NYS Department of Health brochure , “Together We Can Raise Healthy Children” www.health.ny.gov/prevention/nutrition • REACH CYA Behavior Management Plan – Page 9-10 • To file a complaint, please contact REACH CYA at 631-549-9417 or NYS OCFS Division of Child Care Services Complaint Line at 800-732-5207

NOTICE – No firearms, shotguns or rifles are permitted on school premises.

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