To request a Schedule Change for After School Program: To cancel a scheduled day or to notify us that your child will be arriving late, use our ONLINE DAILY SCHEDULE CHANGE FORM located at www.reachcya.org, or call the REACH CYA office 631-549- 9417. Emails will not be accepted to make daily schedule changes. (Please note cancellation fees.) Our Online Daily Schedule Change Form is not available 12-3:30pm. Additional penalty fees apply for any daily changes received after 12:00pm To add an unscheduled day, call the REACH CYA office to check availability. You may call the office starting at 9:00am every Monday to see if space exists for the current week only. To make a PERMANENT SCHEDULE CHANGE, you must submit the form located at: www.reachcya.org • When your child will not attend the program on a scheduled day. This includes absences, early pick-up, clubs, scouts, and other school activities. When your child will attend the program on an unscheduled day. When your child is attending an after-school club or activity and will be arriving late . (Full daily fee will apply.) When a scheduled after-school activity has ended or is cancelled . All After School Families MUST notify both the REACH CYA office AND your school: Prior to the first day of school permanent schedule changes must be submitted two weeks in advance to avoid cancellation fees. During the school year permanent schedule changes must be made one week in advance to avoid cancellation fees. • Emergency Use: You may use the program on an as-needed basis if space allows. You will be billed the Emergency Use Daily Fee rate. Families who register for Emergency Use will be billed a Monthly Access Fee in addition to the Daily Fee. You may call the office starting at 9:00am every Monday to see if space exists for the current week only. If there are no open spots you will be added to a Wait List and notified of availability in order of your call. You must follow 12:00pm deadline to avoid additional penalty fees. Cancellation Fee: If you cancel a scheduled day, you are responsible for a Cancellation Fee – even if you notify us before 12:00pm. This is in lieu of the Daily Fee. (See Fees page 12) After School Schedule Changes Consistent Schedule: You must register for a minimum of two days per week. You will be asked to provide us with your child’s schedule. You will be billed at the discounted Consistent Schedule Daily Fee rate. A Consistent Schedule means that your child will attend the program the same day every week, from 2 to 5 days per week. A Consistent Schedule must be maintained to qualify for the discounted fee. Cancellation Fee: If you cancel a scheduled day, you are responsible for a Cancellation Fee - even if you notify us before 12:00pm. The cancellation fee is in lieu of the Daily Fee. (See Fees page 12) All other changes to your child’s schedule must be received by 12:00pm. Adding an unscheduled day is subject to space availability and there is no guarantee that a spot will be available for your child. You must call the office to check on availability. • Permanent schedule changes: You must submit the form located at www.reachcya.org A permanent schedule change is a permanent alteration to your child’s schedule. It includes: Deleting a day from your child’s schedule Adding a day to your child’s schedule (space permitting) Notification that your child will arrive late following an on-going after school activity Notification that your child’s after school activity has ended and they will arrive on time Changing from Consistent to Emergency Use Withdrawal from the Child Care Program
6
Made with FlippingBook - professional solution for displaying marketing and sales documents online