HIRE SOLUTIONS
GAP’s Commitment to ESG
#trustinGAP
Delivering Solutions
CONTENTS About GAP Hire Solutions 04
Social Value
22
24 28
Vision and Values
06
Driving Social Value Supporting Mental Health and Wellbeing
Net Zero Overview
08
Sustainability
10 12
33
GAP Vision
Sustainable Procurement Practices
34
GAP CODE
36 38
Business Ethics
Recent Developments and Innovations
14
Quality Assurance
Carbon Reporting Plan
16
40
Certifications and Memberships
Future Commitment
18
42
Membership Accreditation
Accreditations and Awards
20
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ABOUT GAP HIRE SOLUTIONS GAP Hire Solutions is the UK’s largest independent, family- owned hire company with over 50 years of industry experience. As an established and trusted partner, we pride ourselves on delivering reliable, flexible solutions that keep projects moving and customers supported at every stage. With a nationwide network of depots, our customers benefit from local expertise backed by the strength, stability and values of a long-standing family business built on lasting relationships.
Plant Hire
Tool Hire
Power Generation
Environmental Services
Lifting Services
Welfare Services
Survey & Safety
Non- Mechanical
Trenching & Shoring
Tanker Services
Pump Services
Event Services
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VISION AND VALUES As a family-owned business, we’ve always believed in building a sustainable future,
Our core values — sustainable growth, equal opportunity employment, leading- edge technology, and innovation — provide a solid foundation for our customers to achieve their low-carbon and de-carbonisation objectives.
not just for our customers, but for the generations that follow. At GAP, our aim is to be the UK’s most innovative hire solutions provider, with a strong focus on minimising our environmental footprint.
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NET ZERO OVERVIEW Our path to Net Zero isn’t just a plan, it’s a promise to our planet, our people, and our partners. GAP is committed to achieving Net Zero in our operations by 2040 (Scope 1 and 2) and Net Zero across our supply chain (Scope 3) by 2050, however, will continue to work towards the ambition of reaching this in 2040. We are actively developing our Net Zero Roadmap in collaboration with third parties to deliver our strategies for reducing emissions.
Key Areas include:
GAP Vehicles:
GAP Hire Fleet:
Collaborating with suppliers to gather product emission data for informed purchasing decisions and moving towards a zero-carbon fleet with sustained demand for zero/ low- carbon emissions alternatives.
Transitioning towards a zero- carbon vehicle fleet through vehicle efficiency improvements, electrification, biofuels and hydrogen, as technology develops, and market conditions become feasible.
GAP Buildings and Facilities:
Move to only purchase 100% renewable electricity (we are currently at 95%) and to invest in technologies and measures across our buildings and operations to reduce energy and water consumption such as installing low carbon heating systems in new depots and aiming for decarbonised heating across all facilities.
GAP is committed to achieving Net Zero in our operations by 2040. “
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Our Sustainability Plan outlines our proactive steps towards reducing both our own and our customers’ carbon footprints. We are committed to fostering a sustainable future in partnership with our customers, aiming to leave a positive impact on future generations through cleaner and more sustainable hire services. SUSTAINABILITY Through our Sustainability Policy, we aim to inspire our employees, supply chain partners, and customers to:
Our Board and senior management oversee these objectives, integrating sustainability principles into daily operations and fostering partnerships to enhance well-being and reduce environmental impact across our industry. Building a Sustainable Future Together
Enhance the natural environments in the communities where we live and work.
Promote active, healthy lifestyles that benefit all.
Develop sustainable practices, products, and services, including driving sustainable procurement initiatives.
Lead the shift to a circular economy by prioritising durable, repairable products and embracing the ‘Reduce, Reuse, Recycle’ approach to minimise waste.
Implement long-term solutions to combat climate change.
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SUSTAINABLE PROCUREMENT PRACTISES
Expectations from our Supply Chain partners include: 01. 02. 03. 04. 05. 06. Compliance with local and national environmental policies. Provision of reliable carbon emissions data. Innovation of new carbon emission reduction technologies. Integration of climate-friendly solutions into business operations. Commitment to pollution prevention and waste minimisation. Promotion of behaviours that enhance the natural environment.
As a family-owned business, GAP is committed to longevity, sustainability, and climate action. We collaborate closely with our supply chain to develop solar, battery, and hydrogen products and actively engage with our customers on emerging technologies relevant to their sector.
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RECENT DEVELOPMENTS AND INNOVATIONS
We’re proud of our achievements, including innovations like the Ecosmart ZERO Welfare Unit, leading the way in sustainable hire solutions. At GAP, we continue to drive innovation with environmentally friendly products and carbon emission measuring telematics. Our successful trials of HVO (hydrotreated vegetable oil) fuel across our fleet have confirmed its compatibility with Internal combustion engine rental products, paving the way for greener operations.
90% Emissions Reduction with HVO
Additionally, a two-year HVO trial in Jersey using commercial vehicles and hire fleet equipment yielded impressive results. The trial demonstrated a 90% reduction in CO2 emissions, with no adverse impact on vehicle reliability or performance. Our findings showed that vehicles running on 100% HVO experienced reduced particulate emissions, improved cold start performance, and required less frequent maintenance, particularly in terms of DPF (Diesel Particulate Filter) regeneration. This trial further supports our commitment to reducing carbon footprints across our operations.
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CARBON REPORTING PLAN We continue to invest in sustainable growth, by investing in our hire fleet and ongoing improvements in operational efficiency. We remain committed to reducing our carbon footprint by enhancing our services and operations. We annually record and verify our carbon emissions performance, ensuring transparency and accountability, as reflected in our Streamlined Energy and Carbon Reporting (SECR), which is available upon request. Our strong financial position and long-term planning ensure that we can continue to make strides in sustainability while delivering for our customers.
Greenhouse gas emissions for the reporting periods 2021/22 and 2022/23: GHG Emissions (tCO2e*)
Reporting Period
Scope 1
Scope 2
Scope 3
Total Emissions
2021/22
14,744
913
164,384
180,385
15,813
837
157,723
174,377
2022/23 2023/24
16,354 896
115,844
133,094
*tCO2e = tonnes carbon dioxide equivalent.
**for reference only, total emissions are calculated using location-based Scope 2 emissions.
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FUTURE COMMITMENT
This work involves:
At GAP, we are steadfast in our commitment to environmental stewardship, a cornerstone of our leadership in sustainable business practices. Currently, we are conducting a comprehensive carbon footprint assessment to shape our path towards achieving Net Zero emissions.
01. Innovative Product Development: Collaborating closely with our suppliers to pioneer environmentally friendly products, empowering our customers in their pursuit of Net Zero objectives.
Compliance and Accountability: Embracing the UK Emissions Compliance Scheme, CESAR ECV, ensuring stringent emissions
verification across our operations. 02.
Advanced Fleet Management: Implementation of ‘GAPTrack’, a state- of-the-art carbon emissions tracking telematics system, enhances our
ability to monitor and reduce emissions throughout our fleet. 03.
Operational Efficiency: Embracing paperless operations through encouraging customers to switch to electronic invoices and through BigChange technology which equips our drivers with tools to streamline processes and minimise environmental impact.
04.
Technological Advancements: We prioritise investment in Stage V equipment, advancing efficiency and reducing environmental footprint
across our operations. 05.
commitment to sustainable transport solutions. 06.
Transition to Zero-Carbon Mobility: Introduction of zero-carbon vehicles across our commercial vehicle and corporate car fleets underscores our
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ACCREDITATIONS AND AWARDS GAP is proud to be associated with several organisations promoting environmental awareness and sustainability, including:
Additionally, we are a signatory of the Plant Charter, achieving Gold Status for our efforts in reducing emissions from our equipment offerings.
For more details, visit our Sustainability Policy and Environment Policy.
Supply Chain Sustainability School
For any enquiries, contact our team at info@gap-group.co.uk.
ISO14001, Environmental Management Systems
CDP (Carbon Disclosure Project) ’Awareness’ rating
The Scottish Green Apple Award
EcoVadis ’Committed’ badge
FORS Gold
RoSPA Fleet Safety Gold
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SOCIAL VALUE GAP is committed to creating
a lasting, positive impact for our employees, customers, and the wider society. We also believe in creating opportunities for individuals from all backgrounds. GAP works in partnership with several Category D prisons across the UK to support the rehabilitation and reintegration of ex-offenders. By offering meaningful employment opportunities and structured support, we help individuals transition successfully back into society, creating brighter futures and reducing re-offending.
lasting social value in the communities we serve. Our apprenticeship programme and ongoing employee development empower the workforce of tomorrow, while our wellbeing initiatives promote a healthy, supportive work environment. We actively contribute to local economies, and our efforts to reduce environmental impact align with our vision of fostering a sustainable future. By embedding social value into everything we do, we ensure
Proud to Back Our Armed Forces
As a proud signatory of the Armed Forces Covenant and participant in the Employers Recognition Scheme, GAP is committed to supporting veterans, reservists, and ex-service personnel. We recognise the value they bring, both to our business and to the Armed Forces, and we’re dedicated to providing the tailored support they need to serve while building meaningful careers with us. We work with partner organisations to help former members Of the armed forces enter civilian employment, providing career pathways, transferable skills recognition, and a welcoming, inclusive workplace.
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DRIVING SOCIAL VALUE
Supporting charitable causes
Making a difference in the community is at the heart of GAP’s vision and mission. Through GAP Giving, our charitable foundation, we’ve donated over £1,000,000 to more than 600 organisations since 2015. GAP donates 0.5% of its annual profits to charities chosen by its employees, ensuring support reaches causes that matter most to its workforce. We also support our team’s fundraising efforts by matching donations and sponsoring events like marathons and sponsored walks. Together, we’re creating meaningful change in the communities we serve.
We believe that partnerships are key to building the next generation of talent. GAP actively collaborates with schools, colleges, and community groups, ensuring our efforts leave a lasting impact. Our initiatives include:
highlight opportunities at GAP. 01.
Attending career events to inspire students and
02.
Delivering road safety workshops with a focus on construction vehicles.
Enriching community sports
Partnering with Volunteer It Yourself (VIY) to help young people develop trade skills and improve their employability.
03.
Sports bring communities together, and GAP is proud to support youth sports clubs across the UK. Our sponsorships provide funding for equipment, kits, and travel expenses, enabling young people to participate in sports like rugby, football, basketball, cricket and more. These initiatives promote healthier lifestyles, teamwork, and confidence, ensuring every young athlete has the chance to succeed.
04.
Supporting local colleges by providing students with real-world experience placements.
05.
Donating equipment for community projects, such as accommodation units and youth centres.
Learn more about our Youth Sponsorships.
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Tackling youth unemployment
Transforming lives through apprenticeships
Our Modern Apprenticeship programme isn’t just about technical skills, it’s about personal growth and opportunity. Behind every apprentice is a story of ambition, and at GAP, we’re proud to support 80 apprentices across the UK as they shape their futures in roles like mechanical plant engineers, IT support analysts, customer service administrators, hire and sales coordinators, and more. This is more than just a pledge it’s our way of building a stronger future for individuals and the industry. GAP apprentices gain hands-on experience while developing teamwork, problem-solving and self-awareness. Many go on to mentor and support the next generation, building confidence and leadership along the way. This approach makes a GAP apprenticeship more than just a job, it’s a gateway to a fulfilling career in the hire industry.
GAP’s commitment to fostering talent is exemplified through our membership in The 5% Club, an industry-led campaign endorsed by the Confederation of British Industry (CBI) and the Government Department of Business, Innovation & Skills (BIS). As proud members, we pledge to have a minimum of 5% of our UK workforce enrolled in formalised apprenticeships, sponsored student programmes, or graduate development schemes within five years. To reach a wider audience, our recruitment team actively builds local partnerships with educational institutions, employability organisations, and government initiatives. We regularly attend career events, deliver talks at schools, and run advertising campaigns.
Discover exciting opportunities with GAP’s successful Apprenticeship Programme.
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SUPPORTING MENTAL HEALTH AND WELLBEING
At GAP, we know that life can be challenging. That is why we are committed to fostering a culture where mental health is openly discussed, and employees feel supported at every step. Since 2018, our Mental Health Awareness Initiative has focused on breaking down the stigma surrounding mental health and encouraging conversations that matter.
In partnership with The Lighthouse Club, we provide access to the Construction Industry Helpline, a confidential 24/7 service available to all employees and their families across the UK and Ireland. To ensure help is always within reach, helpline cards are distributed to every employee, and awareness posters are displayed in all depots and offices.
Trained to Support Your Wellbeing
We’ve also trained a team of Mental Health First Aiders across our depots and offices. These dedicated individuals offer support, listen without judgment, and connect employees to further resources when needed.
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Recognising that financial wellbeing is closely tied to mental health, GAP offers the MyView PayNow platform to give employees greater control over their finances. This innovative app allows users to:
01. 02. 03.
Track: Easily check your basic salary, which accrues daily in the app.
By addressing both emotional and financial wellbeing, we ensure our employees have the resources they need to thrive, both personally and professionally. We continue to foster a culture where mental health is prioritised, and employees feel supported in all aspects of their wellbeing.
Flexible Pay: Access up to 30% of your available earnings whenever you need it to help with budgeting or paying bills.
Build: Set aside money each month, directly from your salary, to build an emergency fund or save for future goals.
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GAP’s vision is to be the UK’s most innovative hire solutions provider. Our mission is: GAP VISION
To grow and adapt in partnership with our customers Grow
Recruit
Deliver
To recruit, retain and develop the most talented people
To deliver market leading investment year on year
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GAP CODE We’re not just about providing solutions, we’re about building a culture that truly reflects our values. That’s why we’ve taken a unique approach in the hire industry, by training every one of our 2,000+ employees on our GAP CODE, a set of values that drives everything we do.
The GAP CODE stands for:
Communication: We believe in open, honest, and clear communication at all levels. This keeps us connected and ensures everyone is on the same page.
One Team: We focus on the ‘we’ and not the ‘me’.
Dedication: We are committed to excellence, putting in the effort and passion needed to deliver for our customers, our team, and the communities we serve. Efficiency: We aim to work smarter, not harder, streamlining our processes and maximising the impact of every action we take.
“ We’re not just about providing solutions, we’re about building a culture that truly reflects our values.
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Responsible. Accountable. Sustainable.
BUSINESS ETHICS GAP has remained a family-owned business since being founded in 1969, investing in people, products and services.
Our GAP business code of conduct is a direct reflection of our values. It’s about more than compliance, it’s about ensuring we do the right thing, not just for our business but for the world around us. We are committed to the highest environmental, social and governance standards, taking positive action in all our activities to preserve our environment for future generations.
We are guided by our values, and that means always doing the right things by our customers and by our wider family of colleagues, suppliers and partners, nurturing a positive business environment that serves the communities we operate in.
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QUALITY ASSURANCE
At GAP, quality is the cornerstone of everything we do. Embedded in our operations and business activities, it ensures we consistently deliver exceptional service and reliable solutions. We take pride in collaborating closely with our customers to understand their specific needs, enabling us to provide safe, reliable, and high- performing solutions tailored
to every contract. By staying ahead of industry standards and complying with all relevant legislation, we
aim not only to meet but to exceed expectations.
This collective commitment means our customers can trust that GAP’s workforce not only meets industry standards but embraces quality as a core value in all we do.
Join us in building a better, more sustainable tomorrow. “
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Our robust Integrated Management System has enabled GAP to achieve great success in the following certifications and memberships:
ACCREDITATION CERTIFICATES & MEMBERSHIPS
Scottish Plant Owners Association (SPOA)
ISO 9001 (Quality Management)
ISO 14001 Environmental Management)
Achilles Building in Confidence
Avetta
ISO 45001 (Occupational Health and Safety Management)
We take a holistic approach to ensure we operate at the highest standards across all our business divisions. This is why GAP proudly holds three internationally recognised certifications: ISO 9001 (Quality Management), ISO 14001 (Environmental Management), and ISO 45001 (Occupational Health and Safety Management). This supports a cycle of continuous improvement and promotes our deeply ingrained principles regarding safety, risk, and compliance. CERTIFICATIONS AND MEMBERSHIPS
Construction Plant-hire Association (CPA)
Achilles Utility Vendor Database (UVDB)
SafeContractor
Logistics UK
Fleet Operator Recognition Scheme (FORS) – Bronze, Silver, and Gold
Contractors Health and Safety Assessment Scheme (CHAS) Royal Society for the Prevention of Accidents (RoSPA) - Gold Lifting Equipment Engineers Association (LEEA)
Achilles First Point Assess- ment Limited (FPAL)
Energy Savings Opportunity Scheme (ESOS)
Plant Commitment Charter
Prefabricated Access Suppliers’ & Manufacturers’ Association (PASMA)
Construction Logistics and Community Safety (CLOCS) Railway Industry Supplier Qualification Scheme (RISQS)
Sustainability School (Gold)
Construction Line - Gold
ROSPA Fleet Safety Award – Gold
Portable Sanitation Europe (PSE)
Cyber Essentials
Gold Status for the Supply Chain School’s Plant Commitment Charter
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MEMBERSHIP ACCREDITATION
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