Humble Leadership Is A Powerful Weapon The moment an executive or business owner decides to hire an MSP, they declare a commitment to the organization and employees to protect networks and data from cybercriminals. What they need to understand is this is not a responsibility hand-off but, instead, the beginning of their involvement. Winning the battle against cybercrime requires all hands on deck. Hackers are oblivious to job titles and prey on fragile egos, and while this is a touchy topic to broach with clients, MSPs are negligent if we omit any potential roadblocks to safety. An awkward conversation with leadership early on beats explaining later that had they followed the rules expected of everyone else, they could have prevented a devastating hack. We advocate to involve everyone in the organization in the training process from the start — and to smash the hierarchy. 8 Ego-Driven Myths That Make SMBs Vulnerable To Cybercrime As MSPs, we are all technology experts, but we cannot forget that computers and software are only as effective as their human operators. It may not strike the nerdy skills that drew you to this work, but attention to behavior management will keep your business sustainable. Here are eight common falsehoods we have seen SMB leaders espouse that can pose cybersecurity risks. We also suggest ways your MSP can respond to promote the kind of humble leadership that can make or break the company’s security. Our Revenue Is Too Small To Appeal To Hackers, So We Don’t Need Any Security Measures. You’ll encounter this person when scrambling to salvage their company after getting hit. It makes no difference to cybercriminals if a company reports $4 billion or $40,000 in annual revenue. Both a sandwich shop that only sells pastrami on rye and a big-box department store hold personal identifiable information (PII) on the network. PII is a hacker’s capital. Think of apple picking. If you go to an orchard, do you climb to the top of the tree? Not if your goal is to fill the basket quick - ly. You grab the low-hanging fruit. Cybercriminals do the same thing. They have the ability to climb the tree — as evidenced by the Colonial Pipeline and Bank of America takedowns — but more often, they’ll pick easier targets. When a huge corporation gets hacked, they can finance the recovery. Joe’s Car Wash, with its 15 employees, can’t afford it. If the cost doesn’t take them down, the bad publicity alone will drive clients to competitors. 1
Konrad Martin, CEO Of Tech Advisors
8 Ego-Drive Myths That Make Your Customers Vulnerable To Cybercrime
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