Cruise with Cunard

You will also need to ensure that you leave sufficient time in your itinerary to reach the cruise terminal by the check-in time stated on your ticket, as our transfers will not be included. You will need to make your own transfer arrangements between the airport and the ship. Transatlantic Crossings ◆ One-way Transatlantic Crossing voyages, will require the purchase of a flight. Please note that not all regional flights operate a direct service on a daily basis, so indirect flights may be offered as an alternative. All flights are subject to availability. A supplement applies to regional air cities when booking the Early Saver fare. ◆ We can arrange domestic flights between Southampton Airport and regional airports around the UK (supplements apply). ◆ If you want to fly to/from an alternative US airport, we can also arrange this for you (an additional fee may apply). Regional departures – please note: a) The regional flight supplement is in addition to any Cunard Fare. b) Flights are offered subject to airline schedules available at the time of booking. Should subsequent schedule changes result in no regional service being available from a particular airport, no alternative transport will be provided and any regional supplement will be refunded in full. c) Regional flights will not necessarily be direct or non-stop. d) If a same day connection is not possible, the cost of any overnight accommodation will be at your own expense. e) Flights from Guernsey and Jersey can only be booked the day prior to your onward travel, and overnight accommodation will be at your own expense. f) If you book regional flights to/from Southampton Airport through us, then the fare includes optional transfers to/ from the cruise terminal. If you would rather make your own way between the airport and the port, please advise us at the time of booking. g) Transfers between London airports are not included. Carriage of dogs Cunard can accommodate service dogs on certain voyages, depending on the itinerary and according to UK quarantine regulations. Please ensure you contact us prior to booking to ensure your chosen cruise is suitable. Service dogs are accommodated in staterooms with their owners. Non-service dogs are only carried on Queen Mary 2 Transatlantic Crossings, in

travel on medical grounds. You must notify us of any medical or mobility requirements such as airport assistance (only available after check-in) or taking your own mobility aid. In addition to completing our medical and mobility questionnaire, you may be required to provide additional information directly to the airline in order for them to assess your fitness to fly. Several airlines are unable to carry guests who require additional oxygen for medical reasons for all or part of the flight. Those airlines that can offer this service need to have advance notification to make the appropriate arrangements and any costs must be met by the guest. f) In order to comply with Civil Aviation Authority regulations, you must advise us at the time of booking if you plan to carry an electrical mobility aid on board your flight(s). These include, but may not be limited to, electric wheelchairs, electric scooters, and CPAP machines. Information you provide will be passed to the airline so that assessments can be made as to the safety of carrying the equipment on board the aircraft. The airline may require additional information directly from you in order to complete their assessment. Failure to follow this procedure may result in the electric mobility aid not being allowed on the aircraft. g) W hen travelling on scheduled flights, it may be possible to pre-purchase specific seat numbers subject to each airline’s policies, over which we have no control. Due to the configuration of the aircraft, it may not always be possible to obtain seats together. h) A irlines have entered into codeshare agreements, so you may find that one or more of your flights are operated by one of their partner airlines. We will advise you if this is the case. i) F or long haul flights, if you have any special dietary requirements, including child meal requests, please advise us at the time of booking, or at least seven days prior to travel. We are unable to guarantee that all requests can be met. j) A ny amendment or cancellation made prior to departure will incur an administration fee of £20 per person, plus any costs charged by the airline. Costs vary depending on the airline and the change(s) you want to make. k) T o comply with immigration rules, you must ensure that the name on your booking matches the name in your passport. You will be responsible for all costs associated with a failure to comply with this requirement, such as amendment charges. l) If you choose to make your own travel arrangements to join your ship, any flights you take will not form part of the package provided by us and will not be covered by our ATOL protection.

packages. If you are booked on one of our hotel stay packages, or land tours, on the same date as a required hotel stay, you will not be eligible for the required hotel stay. International flight arrangements If you have booked a flight through Cunard, this will be in economy class flights from/to the UK, along with any necessary transfers at the overseas airport on the day of embarkation/disembarkation. For up-to- date pricing and available airports please visit our website, contact your travel agent, or call our Contact Centre. The included airports vary by cruise and date of booking, and supplements will apply to other departure airports. For details of how we can tailor your flights, please see page 149. Baggage allowance Baggage allowances vary by airline and destination, but are generally between 20kg and 23kg per person. Details will be available on My Cunard at cunard.com, after the time of booking. While some airlines have an allowance that is greater than 23kg, we request that no individual bag weighs more than 23kg to ensure safe handling by our crew. Excess baggage Airlines are increasingly enforcing stricter control over excess baggage. You should be aware that if you exceed the baggage allowance referred to on your boarding pass, an excess baggage charge will likely be made by the airline at check-in. Please note Cunard is not responsible for airlines’ baggage restrictions. All flights – please note: Where the sailing time permits and subject to availability, your flights will be arranged for the day of embarkation/disembarkation. a) F lights will not necessarily be direct or non-stop. All flight times, air carriers, and flight routes are subject to change. Cunard has no control over any changes airlines may make to flight times, but will inform you of any changes. b) F ull details of air travel arrangements will be made available to you via My Cunard as soon as they have been finalised. c) W hen we charter aircraft from an airline, we tailor the services offered to our guests, so these may differ from the airline’s advertised services. d) W e will determine the city airport, e.g. for London either Heathrow, Gatwick, or London City may be used, and this may not be the same for your outbound and return flights. Therefore you may have to transfer, under your own arrangements, between London airports. For Québec, Québec or Montreal may be used. e) A irlines reserve the right to refuse

184

Made with FlippingBook - professional solution for displaying marketing and sales documents online