IPM1

Desired Direction

Letters to Santa Fulfilled

# of Employees who Serve on Boards

119

100 120

Year 2013 2014 2015 2016 2017 # 6 7 14 20 19

67

0 20 40 60 80

Figure 7.4-17 Societal Responsibility: Service on Boards As described in 1.2c(1) , IPM has collected results from the Societal Impact project launched in 2016. In order to obtain the 2015 results, 2015 projects were reviewed and scored (Figure 7.1-18) .

56

43

2014

2015

2016

2017

Average Societal Impact Index

Figure 7.4-20 Societal Impact: Letters to Santa 2015 2016

10.0 15.0 20.0 25.0 30.0

2017

25.4

22.3

# of interns # total hours worked Average hours per intern Total earnings paid

2

5

3

19.1

970.5

1837.5

1177

485.5

367.5

392.23

0.0 5.0

$16,225

$28,703

$14,228

2015

2016

2017

Figure 7.4-21 IPM Summer Interns Category Item

Figure 7.4-18 Societal Impact/Project Impact The bulk of our retired assets are given to a local high school with the remaining items being donated to local charities (Figure 7.4-19) . Donations decreased in 2017 as there was a major computer upgrade across the company in 2014–2016. Figure 7.4-20 shows IPM’s support to Direct Effect Charities in fulfilling local children’s letters to Santa. Another way IPM supports the local community is by developing future leaders by offering summer intern positions to college students. IPM had a record number of interns in 2016 (Figure 7.4-21) .

Approach/Actions 2015-2018

• D&D function/process to consider SRO, cPMO, aPMO, and new niche opportunities (e.g., KM service, Special Ops. Project model, culture evolution) • Develop PD CoE • Evolve M&A, BT, RQ COEs • PM Commoditization: Grow SOW/complex project work. • Procurement Departments: Pursue Consultative/complex work • MSP (Managed Service Providers): Target mid- to small sized firms • Process documented, risk assessed— developed while establishing the LA and Minneapolis offices and implemented while establishing the New Jersey office • Possibly adopt a more flexible candidate resource pool • Good retention • Tufts Project (Competitive Analysis Process and Competitor Analysis) implementation • Big consulting playing down: Improve PMC consulting capabilities • Partnering with other high-quality service providers (e.g., GenSight PPM product) • Evolve management development program. • Develop Life Sciences training • Evolve consulting skills training • Evolve Staff U to better share Best Practices and develop employees

Strategic Opportunity

New Service Offerings

Intelligent Risk/Threat

Marketplace

Retired Asset Donations (FY)

Strategic Opportunity

New Offices

0 20 40 60

47

45

41

32

Intelligent Risk/Threat

Hiring

13

Intelligent Risk/Threat

Competitive Intelligence

2013

2014

2015

2016

2017

Number of donated assets Linear (Number of donated assets)

Strategic Opportunity Strategic Opportunity

Partnership/ Alliance Employee Capability

Figure 7.4-19 Societal Impact: Laptop & Server Donations

Figure 7.4-22 Strategic Opportunities and Threat/Risk Management Through the Business Planning Process (BPP), IPM uses SWOT analysis and input from the Observations & Trends

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