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Letter from the editor
Building societies
Welcome to your new look RedAmberGreen
Get in touch Call us +44 (0) 2394 211010 Email us info@lendingmetrics.com Visit our website www.lendingmetrics.com
“With the help of the LendingMetrics team, we we have developed a solution that will allow us to focus on the details of the case and arrive at a decision quickly.” Darren Ditchburn, Chief Customer Officer at Darlington Building Society
Specialist finance
“We can change things within minutes – it’s brilliant!” Dave Hindle, Chief Executive Officer at Propensio Finance
Hello there! Glad to see you back for another edition of our quarterly look at goings-on at LendingMetrics, thoughts and comments on the topics du jour, and notable stories from the industry at large. This quarter, I had hoped not to dwell on economic uncertainty as we have done in recent issues. Naturally such turbulent times do lend themselves to heated debate and educated speculation, yet surely such discussion has worn itself thin? Well, we certainly didn’t count on the collapse of Silicon Valley Bank to bring us back to the topic of our economic future once more, but here we are. Fortunately there’s another “hot button” topic for us to consider: the imminent rise of AI, and its potential impact on the financial world. I believe the technology as it exists today is very much in its infancy, and thus it would be premature to declare AI the next big technological revolution – or the harbinger of humanity’s downfall. However, there are plenty of pros and cons up for discussion – say, in a magazine like RedAmberGreen?
In other news, we’ve got plenty to say about our Auto Decision Platform this quarter. We welcome The Money Platform, we’ve got a fresh customer story from the data- driven team at Merchant Money, and our CTO Neil Williams sheds some light on the facts and figures behind ADP’s success. We’ve also done the rounds and collated a selection of feedback from our customers. But that’s not all! We’ve welcomed a few new faces here at LendingMetrics (including yours truly), some of whom joined us for our Spring Social event (also yours truly – I wouldn’t miss a chance for a get-together). Oh, and did I mention we’ve won our first award of 2023? That’s right, there’s been a whole lot going on around these parts. I reckon it’s time I signed off and let you get to the good stuff. As always, thanks for reading, and I’ll catch you in the next one!
Consumer lending SME lending
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“LendingMetrics [is] helping us to quickly and reliably assess customer affordability in line with our strong focus on responsible lending.” "We see this as a long-term relationship, and we’re delighted that we picked LendingMetrics as a partner" Malcolm Workman, COO at Shire Leasing
Car finance
“We’ve had a lot of support from the LendingMetrics team to establish how we can get the most out of ADP and we’re looking forward to getting started with the solution.” Ken Doyle, Head of Credit Risk and Data Strategy at Specialist Motor Finance Ltd
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Mortgages
“The partnership with LendingMetrics has allowed us to provide a scalable offering, increase our volume capability and improve both broker and consumer journeys, thus delivering more successful outcomes.” Buster Tolfree, Commercial Director of Mortgages at United Trust Bank
Consumer lending
“ADP is second to none for champion/ challenger testing. It has enabled us to confidently propose and execute changes in the knowledge that the objective is achievable.” Leon R Tunnicliff, Global Head of Credit Risk & Fraud at etika
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