COVER STORY / 2025 Young Broker of the Year Award National Finalists
What might the profession look like for young brokers starting their career in 2035? We're living at the beginning of the age of AI. Whilst AI might replace some people's jobs, broking isn't one of them. Everything we're being taught about AI is that the results you get are only as good as the prompts we put into them. Funny, isn't it? The quality of AI output still depends on the quality of the people using it. This is why I think that even though AI tools in 2035 will bring incredible efficiencies and capabilities, people and relationships will still be key to the profession. In 2035, the industry will still need young brokers who are hungry to learn and willing to start at the bottom. The industry will still rely on young brokers with great people skills, able to understand the aspects of risk to provide personalised advice for clients. Young brokers are key to keeping the industry alive. What is your broking philosophy or mantra? I don’t have a mantra. I’m a simple person. I have a family, a beautiful wife, and 4 little rascals [great movie]. I work hard for them. At the end of the day, family is what matters, and all our clients do what they do for their families. If, through my work as a good broker, I can somehow make a difference to another person’s life through how I show care or how I help them through a claim, then I’ve achieved something bigger than just being a good broker. That’s my philosophy. As a young broker, what are some of things about the profession you enjoy that others outside might not know about? It all comes down to opportunities. Since starting my insurance career with Aon 9 years, I’ve had countless opportunities. I’ve been given development opportunities with Aon internally. I was given the opportunity to take my career to Townsville for two years. When my wife and I wanted to come home to have our fourth child we were given another opportunity back home in Adelaide. Opportunities that allowed me to meet local business leaders and see how their companies work. Opportunities to visit places that other don’t get to see. It’s the people I’ve met along the way. Not the high-profile people you might expect me to say, but the people I’ve been blessed to work with day-to- day. It’s people who make opportunities special.
My colleagues and now friends in Townsville made that place memorable for my wife and me. It’s not the young broker program itself where the value is found; it’s found in the people I’ve met through the process. The other state young broker winners are all incredible people and are only inspiring me to be a better person. I would say the thing I’ve enjoyed most are the opportunities that have come my way. How are technology and automation transforming broking today? AI is rapidly transforming the way we work, learn, and interact with information. In the coming years, AI will become even more deeply integrated into daily life and professional environments, enhancing productivity and decision-making across industries. Its greatest strength lies in processing vast amounts of data quickly, making complex analytics and insights accessible to everyone. Tasks that traditionally required hours—such as drafting reports, conducting research, or analysing trends—can now be completed in seconds with AI-powered tools. This allows professionals to focus on higher-level thinking and creativity, rather than routine or repetitive work. AI will also continue to drive innovation in fields like healthcare, finance, education, and customer service, offering personalized solutions and automating processes for greater efficiency. To prove its capability, I had AI write up this answer in under 10 seconds. If you were to be crowned the national Young Broker of the Year winner, what would that recognition mean to you? Being named National Young Broker would be incredible. It would be a recognition of the sacrifices my family has made to support my career and allow me to give it my all. While I am travelling interstate and participating in the incredible opportunities offered by the national young broker program this year, my beautiful will have been at home caring for our four young children. The national award would be as much theirs as it would be mine. I also have some great mentors at Aon Adelaide who want nothing less for me than to reach my full potential and I feel that every day. It would be theirs also.
26 / INSURANCE ADVISER OCTOBER 2025
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