Delivery Service
Placing Your Orders
Emails For enquires, email; info@imseuro.co.uk For orders, email; orders@imseuro.co.uk Website View the complete range of products online & easily place your orders via www.imseuro.co.uk
UK Mainland Deliveries Orders placed before 5pm, Monday to Friday, are aimed to be delivered on the next working day. We also offer a 48hr delivery option if preferred. Highlands & Islands We offer a 2-day delivery service for orders being delivered to the Scottish Highlands & Off-shore UK islands. Export Orders / International Delivery Freight charges depend on order size & geographical location. Minimum spend may occur to qualify for free delivery overseas
Phone Our Customer Service Team are available from 8.00am-6.30pm Monday-Friday
Customer Service & Support
Benefits Our Key Account Managers Can Offer You.
Provide expertise in our full portfolio of medical consumables, to help you choose the right product for your practice We can... Strengthen our relationship by listening to you to understand your needs Provide rapid responses to your queries, deliver promptly on your requests, and ensure optimal ordering support . Provide service, support, and improvement opportunities to help you achieve your profitability and sustainability goals Facilitate sample provision for you to test products in surgery and help inform your decision making Visit you in practice to give you live product demonstrations, instruction, and training. Work collaboratively with you to increase your satisfaction with our service and products Engage with you in the way that you prefer (Face- to-face, Microsoft TEAMS calls, phone or email), at a time that suits you, to discuss your product usage, highlight saving opportunities, share market insights and group dynamics.
You can be assured that you will always be able to contact someone at IMS Euro. We pride ourselves on being an extension of your practice. Our Customer Service Team have a collective experience of over 28 years with IMS Euro, fully understanding each and every element of the business, from products to operations. We have a stringent policy to ensure that there is always a representative on the end of the phone to answer your queries as quick as possible. We’re Here to Help, Contact Us The Customer Service Team are available from 8:00am until 6:30pm.
Contact Details Call: 0161 428 1440 Email: info@imseuro.co.uk
Order Online Today www.imseuro.co.uk
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