Time expectation
Examples
Category
Priority
Within 7 days
• Leaking taps • Pest control
• Blocked stormwater drains • Ceiling, wall door damage • Slow leak – toilet and taps • Air conditioner repairs • Faulty exhaust fan/range hood • Cracked window or shower screen • Poor TV reception • Light flickering/not working • Overflowing gutters • Fixing faulty front sensor light
maintenance @ hcau.org.au
Normal
Within 14 days
• Fencing repairs • Letter box repairs • Jammed window • Blind that has broken or fallen o bracket • Any other non-urgent works that may include minor repairs
maintenance @ hcau.org.au
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