2025 Marketing Report

Discover the treasures of each city, village, and town in comfort aboard our deluxe air-conditioned motorcoach on Central Holidays' signature Escorted Tours. Our tours offer longer stays in each destination, first-class and superior accommodations, dining at popular local restaurants, and expert-guided sightseeing, ensuring a deeper, more immersive travel experience. Relax and explore at your own pace while enjoying unmatched service and exclusive perks.

2025 Marketing Report January – December 2025

January – June 2025

July – December 2025

Table of Contents

Email Marketing ...................................................................................................................................................................... 3

Insights by Regions & Destinations ..................................................................................................................................... 3

Key Observations............................................................................................................................................................. 5

Next Steps/Action Items.................................................................................................................................................. 6

Website Activity ...................................................................................................................................................................... 7

Total Numbers/Statistics ..................................................................................................................................................... 7

Traffic Acquisition ................................................................................................................................................................ 8

Landing Page ..................................................................................................................................................................... 10

Regions & Destinations ..................................................................................................................................................... 12

Packages ............................................................................................................................................................................ 13

Campaigns ......................................................................................................................................................................... 14

Sessions by Suppliers ........................................................................................................................................................ 15

Consortia – Travel Leaders ............................................................................................................................................... 15

Users by States & Cities..................................................................................................................................................... 16

Other Statistics .................................................................................................................................................................. 17

Key Observations........................................................................................................................................................... 19

Steps/Action Items ........................................................................................................................................................ 20

Phone Calls ............................................................................................................................................................................ 21

Calls By Location................................................................................................................................................................ 22

Key Observations........................................................................................................................................................... 23

Next Steps/Action Items................................................................................................................................................ 24

SEO (Search Engine Optimization) ........................................................................................................................................ 25

Overall Results................................................................................................................................................................... 25

Keywords Positions ........................................................................................................................................................... 26

Egypt Position & Ranking .................................................................................................................................................. 27

Keywords and Long-tail Keywords positions ..................................................................................................................... 28

AI & SEO ............................................................................................................................................................................ 30

Images & SEO .................................................................................................................................................................... 32

Videos & SEO..................................................................................................................................................................... 33

Branded Keywords ............................................................................................................................................................ 34

Key Observations........................................................................................................................................................... 37

Steps/Action Items ........................................................................................................................................................ 38

Social Media .......................................................................................................................................................................... 39

Marketing Activities | 2025 | P a g e | 1

Facebook ........................................................................................................................................................................... 39

Instagram .......................................................................................................................................................................... 41

Pinterest ............................................................................................................................................................................ 42

Key Observations........................................................................................................................................................... 43

Next Steps/Action Items................................................................................................................................................ 43

Paid / Boosting Recommendations (Critical for Growth) .............................................................................................. 44

Other Activities ..................................................................................................................................................................... 45

In-House Webinars ............................................................................................................................................................ 45

Key Observations........................................................................................................................................................... 46

Next Steps/Action Items................................................................................................................................................ 46

Live Chat ............................................................................................................................................................................ 47

Key Observations........................................................................................................................................................... 48

Next Steps/Action Items................................................................................................................................................ 48

New Website fresh content............................................................................................................................................... 49

Key Observations........................................................................................................................................................... 55

Next Steps / Action Items.............................................................................................................................................. 55

Support the Sales Team..................................................................................................................................................... 56

Report Summary ................................................................................................................................................................... 59

Suggested Actions for 2026................................................................................................................................................... 60

Marketing Activities | 2025 | P a g e | 2

Email Marketing Email marketing performance in 2025 showed strong visibility and engagement across all destinations, with Europe and the Middle East emerging as the highest-performing regions. Turkey, UAE, and select European destinations generated the strongest click-through rates, while other regions present clear optimization opportunities to improve conversion. 92 Product Emails sent.

Insights by Regions & Destinations

No. of Emails

Avg Open

% of Open

Avg Click

% of Click

Destination

MULTI-DESTINATION

22 14 11 10

2,211 2,192 2,296 2,103 2,213 2,082 1,938 1,903 2,145 2,331 2,222 2,531 1,739 2,278

38% 40% 40% 39% 37% 37% 37% 45% 39% 41% 39% 40% 40% 45%

87

1.5% 2.6% 1.9% 2.0% 1.2% 1.1% 1.4% 4.5% 2.9% 2.7% 1.4% 2.3% 1.2% 0.9%

EUROPE

139 103 103

ITALY

EGYPT

AFRICA & WEST ASIA

9 7 5 5 2 2 2 1 1 1

70 56 71 86

LATIN AMERICA

GREECE TURKEY

UAE

165 138

CROATIA

PERU

77

FRANCE

146

COSTA RICA

51 43

SOUTH AFRICA

Multi-Destination

• Largest volume (22 emails) • Solid 38% open rate • Moderate 1.5% CTR • Indicates broad interest but diluted intent compared to single-destination campaigns

Europe (Including Italy, Greece, France, Croatia)

• Consistently strong across all metrics • Italy and France showed high opens with stable CTR • Croatia outperformed expectations with high engagement efficiency • Europe remains a core high-performing region

Middle East (Turkey, UAE, Egypt)

• Best-performing region overall • Turkey clearly stands out as the top engagement destination • UAE showed strong transactional intent • Egypt maintained a stable and reliable engagement

Marketing Activities | 2025 | P a g e | 3

Africa & West Asia

• Good visibility but weaker click behavior

Latin America (Peru, Costa Rica)

• Lower engagement compared to Europe and the Middle East • Indicates niche interest and possibly a smaller qualified audience

South Africa

• Strong curiosity (high opens) • Lowest click engagement • Opportunity to refine messaging and offers

% of Open

46%

45%

45%

44%

42%

41%

40% 40%

40% 40%

Average

40%

39%

39%

39%

38%

38%

37% 37% 37%

36%

34%

32%

30%

Email performance showed great improvement this year, with the open rate increasing from 28% in 2024 to 40% in 2025. This 12-percent-point gain represents a significant uplift in audience engagement, indicating that recent changes, such as more compelling subject lines, improved targeting, or more relevant content, are resonating well with recipients. Overall, the higher open rate in 2025 reflects a healthier email marketing strategy and a more engaged subscriber base compared to the previous year.

Marketing Activities | 2025 | P a g e | 4

% of Click

5.0%

4.5%

4.5%

4.0%

3.5%

2.9%

3.0%

2.7%

2.6%

2.5%

2.3%

Average

1.9% 2.0%

2.0%

1.5%

1.4%

1.4%

1.5%

1.2%

1.2%

1.1%

1.0%

While the email open rates increased significantly from 28% in 2024 to 40% in 2025, the click-through rate declined from 3% to 2% during the same period. This indicates that improvements in subject lines, audience targeting, and send strategy were effective in encouraging more recipients to open emails, but fewer were motivated to engage further with the content. The decline in click-through rate may be linked to promoting similar travel packages repeatedly, which can reduce perceived freshness and excitement, as well as price increases that may have made offers less compelling. Additionally, product- related factors such as limited new itineraries or fewer promotional incentives may have contributed to lower click engagement. Overall, the results reflect strong top-of-funnel engagement, while highlighting opportunities to strengthen product value messaging and calls to action to better convert opens into clicks.

Key Observations

• Overall email performance in 2025 was strong and consistent, with open rates ranging between 37% - 45%, which is well above industry averages for B2B travel marketing. • Engagement levels varied by destination, indicating clear differences in client interest and intent depending on region and product type. • Click-through performance shows that some destinations drive curiosity (opens) while others drive stronger action (clicks).

Marketing Activities | 2025 | P a g e | 5

Next Steps/Action Items

The strong increase in open rates confirms improvements in targeting and subject line strategy. The next phase of optimization should focus on content freshness, value-driven messaging, and stronger calls to action to convert high interest into higher click engagement. • Refresh Email Content Reduce repetition of similar travel packages and introduce new content as experiences, seasonal themes, and destination highlights -> Increase perceived freshness and interest • Improve Calls to Action (CTAs) Replace generic CTAs with specific, action-driven ones to ensure at least one clear CTA appears early in the email -> Convert opens into clicks • Add Incentives & Urgency for offers and Promos Use limited-time offers, availability cues, or exclusive benefits -> Encourage immediate action • Simplify Email Structure Shorten copy and focus on one main message per email with more visuals -> Make engagement easier and faster The next phase of optimization should focus on converting this interest into action by refreshing email content, strengthening value-driven messaging, and simplifying calls to action. Reducing repetition of similar travel packages, clearly communicating what is new or unique in each offer, and aligning messaging more closely with audience intent will help improve click-through performance while maintaining the high visibility achieved this year. From a destination and regional perspective, future email efforts should prioritize high-performing markets such as Turkey , the UAE , and Europe , particularly Italy , Croatia , and France , which consistently generate stronger engagement and higher click-through rates. These destinations show clear commercial intent and should receive increased focus through more frequent and differentiated campaigns. At the same time, destinations such as Egypt and Multi - Destination campaigns should be maintained with refreshed itineraries and stronger value messaging, while regions including Africa & West Asia , Latin America (notably Peru and Costa Rica), and South Africa may benefit from reduced frequency and more inspirational or niche-focused messaging until stronger product differentiation or promotional incentives are available.

Marketing Activities | 2025 | P a g e | 6

Website Activity

Total Numbers/Statistics

Type

2025

January – June

July – December *

Active Users New Users

68K 67K 85K

32K 32K 41K

36K 35K 43K

Sessions

Data shows a clear improvement in website performance during July - December 2025 compared to January -June 2025, indicating stronger visibility, reach, and engagement in the second half of the year.

• Active Users increased from 32K to 36K +12.5% growth, showing more users actively engaging with the website in H2. • New Users increased from 32K to 35K +9.4% growth, confirming improved acquisition and expanded audience reach. • Sessions increased from 41K to 43K +4.9% growth, reflecting higher overall interaction and repeat visits.

Summary:

The data clearly demonstrates that July–December 2025 outperformed January–June 2025 across all major traffic indicators, confirming continuous improvement and positive momentum in the second half of the year.

• The website attracted more users in the second half of the year • Marketing and content efforts were more effective in driving new visitors

• Returning users and engagement levels continued to grow • Overall digital performance trended upward in H2 2025

Active Users : The number of unique users who interacted with the website during a given period, including both new and returning visitors who were engaged (through page views, events, or sessions). New Users : The number of first-time visitors to the website during the selected period. This metric reflects the effectiveness of marketing efforts in attracting new audiences. Sessions : The total number of visits to the website. One user can generate multiple sessions by returning to the site numerous times. *With an average for October due to some issues/downtime from Google related to their changes.

Marketing Activities | 2025 | P a g e | 7

Traffic Acquisition : How visitors arrive at the website, and it provides insights into the sources and channels that drive traffic.

Traffic Acquisition

24,601

25000

18,507

20000

15000

9,135

10000

7,793

7,149

5000

6,469

848

1,323

996

518

619

1,872

0

1,378

922 Display

Direct

Email

Organic Search Unassigned

Referral

Organic Social

Jan-Jun

Jul-Dec

2% Organic Social 1,615

3% Others 2,870

2% Display 1,440

3% Referral 2,701

2025

3% Unassigned 2,720

17% Organic Search 14,262

40% Direct 33,736

Direct Email Organic Search Unassigned Referral Display Organic Social Others

30% Email 25,656

Marketing Activities | 2025 | P a g e | 8

800

700

703

577

600

469

465

500

504

400

302

300

313

183

200

134

206

38

156

100

133

36

121

93

0

91

0

Jan-Jun

Jul-Dec

25000

23112

20000

15000

10000

7939

5000

3717

3134

3601

2916

0

(direct) / (none)

Inhouse / Email

google / organic

Jan-Jun

Jul-Dec

Marketing Activities | 2025 | P a g e | 9

Signature / Website 349 1%

Inhouse / Facebook 129 0%

TRO / Email 4492 8% bing / organic 1081 2%

NationalEclipse / Banner 133 0% facebook.com / referral 255 1% pinterest.com / referral 395 1%

TRO / Banner 1172 2%

google / organic 6735 13%

Northstar / Email 671 1% yahoo / organic 339 1%

Source

Inhouse / Email 6633 12%

(direct) / (none) 31051 58%

(direct) / (none) TRO / Banner yahoo / organic

Inhouse / Email bing / organic

google / organic

TRO / Email

Signature / Website facebook.com / referral

Northstar / Email

NationalEclipse / Banner

pinterest.com / referral

Traffic Acquisition Channels – Definitions & Differences

Direct : Traffic from users who arrive at the website without a detectable source.

• User types of the website URL directly into the browser • Bookmarked links • Links from PDFs, Word documents, or some mobile apps • Missing or broken tracking parameters

Direct traffic usually reflects brand awareness, returning users, or offline marketing impact.

Organic Search : Traffic from users who arrive via unpaid search engine results (e.g., Google, Bing).

Google search results

Bing, Yahoo, or other search engines

SEO-driven visits

Organic Search reflects the effectiveness of SEO and content strategy and long-term discoverability.

Referral : Traffic coming from links on other websites (excluding search engines and social platforms).

Travel blogs or partner websites

Online directories

Press articles

Backlinks from industry websites

Referral traffic indicates external website visibility, partnerships, and backlink strength.

Unassigned : Traffic that Google Analytics cannot categorize into a defined channel.

Landing Page The first page a user visits during a session is the entry point or starting page. (Top 15)

Marketing Activities | 2025 | P a g e | 10

Landing Pages

6000

5,421

5000

4000

3,009

3000

1,724

2000

1,437 1,304

1,116 979

886 863 797 782 746

1000

461

434 382

0

Pages and Screens: Tracks all pages or screens viewed during a session, not limited to the first page. (Top 15)

Pages & Screens

8000

6,879

7000

6,263

6000

5000

4000

2,896

3000

2,451

2,201

1,906 1,813 1,756 1,728

2000

1,186 1,023

955 888 884 878

1000

0

Marketing Activities | 2025 | P a g e | 11

Regions & Destinations

9% Africa & West Asia 422

Regions

52% Europe 2,451

39% Latin America 1,813

2% Argentina 329

1% Peru 230

1% South Africa 191

2% Croatia 355

3% Colombia 403

1% Portugal 180

3% United Arab Emirates 449

4% France 613

4% Greece 708

43% Turkey 6,879

5% Spain 872

11% Italy 1,756

Destinations

18% Egypt 2,896

Marketing Activities | 2025 | P a g e | 12

Packages

0

1000 2000 3000 4000 5000 6000 7000

A TASTE OF PARIS LONDON CLASSIC TURKIYE TASTE OF EGYPT EGYPT SOLAR ECLIPSE 2027

6,263

1,906

1,728

1,186

HIGHLIGHTS MADRID PORTUGAL DISCOVER PARIS AND NORMANDY HIGHLIGHTS OF COSTA RICA ENCHANTING SPAIN AND MOROCCO ROME ATHENS THE AEGEAN ISLES MAGNIFICENT ITALY THE AMALFI COAST BREEZES OF THE NILE HIGHLIGHTS OF ISTANBUL SPLENDORS OF SPAIN EGYPT PANORAMA EGYPT AND DUBAI THE JEWELS OF CROATIAS DALMATIAN COAST PYRAMIDS PHARAOHS PARADISE BEST OF ITALY ISLAND HOPPING TIMELESS GREECE

955

884

734

539 528

497 479 465 457

410 409

366 356

323 308 301 293 293

CHARMING PORTUGAL TREASURES OF GREECE VENICE FLORENCE AND ROME WHEN IN SEVILLE EXPLORE THE EMIRATES ISLAND HOPPING GEMS OF GREECE ITALYS NORTHERN HIGHLIGHTS

283 276 253 247 238 230 223 221 219

WONDERS OF BRAZIL WHEN IN DUBROVNIK OLIVES SOUND OF WAVES THE SOUL OF PUGLIA BEST OF ECUADOR AND THE GALAPAGOS

WONDERS OF BRAZIL ARGENTINA ISLAND HOPPING IBIZA MALLORCA WONDERS OF PERU BOLIVIA STOPOVER IN ISTANBUL EGYPT SAND SEA THE BEST OF SPAIN AMAZING PORTUGAL COOKING PROGRAM MALTA A FOOD AND WINE PARADISE TURIN THE ELEGANT FIRST CAPITAL CITY OF ITALY ITALYS SUNBELT ROME THE AMALFI COAST

209 209 206 201 200 195 187 187 186

Marketing Activities | 2025 | P a g e | 13

Campaigns

0

1,000 2,000 3,000 4,000 5,000 6,000

Introducing-Turkiye

4,818

Why-Visit-One-When-You-Can-See-Them-All-Multi-Destination-…

3,551

Egypts-Guaranteed-Departures

1,307

Unveiling-the-Wonders-of-Latin-America-Explore-Peru,-Ecuador,-…

1,024

Where-Will-Your-Next-European-Adventure-Take-You

1,008

Europes-Most-Enchanting-Destinations

902

Introducing-Turkiye-New-Travel-Packages-to-an-Ancient-Land

856

Europes-Hidden-Treasures-Dive-into-Culture-Cuisine-and-Coastlines

783

Explore-Multiple-Destinations-in-One-Trip

508

Explore-the-Wonders-of-Latin-America

459

Egypt-Brochure-Launch-Special-Offers-and-Solar-Eclipse-2027-…

407

Egypt-Nile-Cruise

332

Two-Countries-Endless-Memories-Explore-Spain-and-Portugal

310

Escape-the-Chill-and-Follow-the-Sun-to-Warm-Winter-Adventures

308

Discover-La-Dolce-Vita-Guaranteed-Departures-Across-Italy

284

New-Egypt-Brochure-with-a-Special-Offer-and-our-Solar-Eclipse-…

281

Latin-America

264

Experience-the-Best-of-Europe-Unbeatable-Destinations-for-Your-…

253

Explore-the-Valley-of-the-Kings-and-Queens-Where-Legends-Rest

229

Golden-Sands-Glittering-Skylines-Discover-the-UAE-Now

214

Expertly-Planned-Itineraries-for-Your-Next-Group-Trip

209

Discover-the-Magic-of-Southern-Africa-with-our-NEW-Brochure

201

Journey-Through-Latin-America-Rainforests-Ruins-and-Vibrant-Cities

198

Timeless-Turkiye-From-Istanbul-to-the-Land-of-Legends

174

Chateaux-Cuisine-and-Culture-Journey-Through-France

163

Labor-Less-Travel-More-Where-Will-You-Go

152

Planning-a-Perfect-Journey-Through-Europe-with-Central-Holidays

151

Explore-Pyramids-and-Pharaohs-with-Our-Spectacular-Egypt-…

138

Machu-Picchu-to-the-Amazon-Your-Latin-American-Dream-Starts-…

116

Where-East-Meets-West-Your-Turkish-Adventure-Awaits

116

Marketing Activities | 2025 | P a g e | 14

Sessions by Suppliers

1,400

1,172

1,200

1,000

800

713

600

400

133

200

56

51

45

36

26

20

0

Consortia – Travel Leaders

700

613

600

500

400

300

200

100

45

29

20

1

0

Travel-Leaders / Email

Travel-Leaders / Print

Travel-Leaders / Banner Travel-Leaders / Weekly- Emails

Travel-Leaders / Navigator

There are no other Consortia results that can be considered/mentioned for 2025.

Marketing Activities | 2025 | P a g e | 15

Users by States & Cities

Top 25 States

7000

6,042

5,717

6000

5000

4,120

4000

3,670

3000

2,398

1,729

2000

1,488

1,275

1,108

815 766 746

1000

660 568

534 522 507 459

359 357 344 307 303 281 271

0

Lowest 25 States

250

237 234

210

205

200

177

150

131

124

102 101 100

91 90

100

80

73 70 69

58

53 51 49

45

40 37

50

31

25

11

0

Marketing Activities | 2025 | P a g e | 16

Top 20 Cities

4,500

3,965

3,889

4,000

3,449

3,500

3,248

3,000

2,500

2,000

1,521

1,500

1,270

977

1,000

513 507

415

500

299 290 285

260

252 246 231 223 203 189

0

Other Statistics

Users By Age

Marketing Activities | 2025 | P a g e | 17

Users by Gender

Users by Browsers

77%

Users by Device Category

Marketing Activities | 2025 | P a g e | 18

Key Observations

Overall, the Website Activity report shows a healthy upward trajectory in traffic and engagement, particularly in the second half of 2025. The next phase should focus on scaling what already works notably in Turkey, Europe, and Egypt, while strengthening organic discovery, landing page conversion, and content freshness. By balancing short-term performance channels (Email, Direct) with long-term growth drivers (SEO, partnerships), the website can convert its strong visibility into more sustainable demand and measurable business outcomes. • Strong H2 Growth Confirms Marketing Momentum Website performance clearly improved in July–December 2025 versus January–June 2025, with Active Users (+12.5%), New Users (+9.4%), and Sessions (+4.9%) all increasing. This indicates that visibility, reach, and acquisition efforts became more effective in the second half of the year, despite some data averaging issues in October due to Google-related downtime. • Traffic Is Heavily Driven by Direct and Email Channels Across 2025, Direct traffic (40%) and Email (30%) dominate acquisition, while Organic Search contributes only 17%. This suggests strong brand recognition and email marketing performance but also highlights a dependency on owned channels rather than discoverability via search engines. • Organic & Referral Channels Are Underutilized Referral, Organic Social, and Display traffic together represent a relatively small share. Given the breadth of destinations and packages offered, this indicates missed opportunities in SEO content, partnership traffic, and social amplification. • Europe and Turkey Are Clear Demand Leaders From the Regions & Destinations data, Europe accounts for 52% of traffic, followed by Latin America (39%), with Turkey standing out as the single top destination (43%), followed by Egypt and Italy. This confirms where user interest and intent are currently strongest and most scalable. • Packages and Campaigns Show Concentrated Interest A small group of packages (e.g., Classic Türkiye, Taste of Egypt, Taste of Paris London) and campaigns (Introducing Türkiye, Europe-focused campaigns) account for a large share of engagement. This suggests users respond well to clear, destination-led storytelling, but also signals potential over-reliance on a limited set of themes. • Audience Profile Is Clear and Actionable The audience skews female (67%), primarily ages 25–64, and overwhelmingly desktop users (87.7%), with Chrome as the dominant browser. This indicates a research-driven, planning- oriented audience, likely B2B or high-consideration travelers, rather than impulse mobile users. That segmentation will help if we run Paid Ads, Google PPC, or Social media.

Marketing Activities | 2025 | P a g e | 19

Steps/Action Items

• Double Down on High-Performing Regions and Destinations Increase focus on Turkey, Europe (Italy, France, Croatia), and Egypt, as these destinations consistently drive the highest traffic and engagement. Prioritize them for new itineraries, refreshed landing pages, and integrated email + website campaigns to maximize ROI. • Expanding SEO to Reduce Channel Dependency Invest in destination-based SEO content (guides, itineraries, seasonal pages) to grow Organic Search beyond 17%. This will reduce reliance on Direct and Email traffic and capture new demand earlier in the planning cycle. • Refresh Package and Campaign Content Introduce new angles for top packages (themes, experiences, seasonal hooks) to avoid content fatigue. For lower-performing destinations, shift from hard promotion to inspirational and educational content to build interest before conversion. • Optimize Landing Pages for Conversion Given the high desktop usage, enhance landing pages with clearer value propositions, stronger CTAs, and better internal linking from campaigns and emails. Focus on turning growing traffic into inquiries and bookings. • Leverage Email Traffic More Strategically On-Site Since Email is a major traffic driver, ensuring email campaigns link to dedicated, campaign- specific landing pages, not generic package pages, to improve engagement depth and conversion. • Build Supporting Channels Gradually Strengthen Referral and Organic Social through partnerships, consortia visibility, and selective paid amplification for top destinations, using proven packages as entry points.

Marketing Activities | 2025 | P a g e | 20

Phone Calls - By CallRail

All statistics/Analytics from the reporting Log

Calls By Source

Jan-Jun Jul-Dec

600

500

400

300

200

100

0

Source

Jan-Jun 2025

Jul-Dec 2025

Google Organic Search

557 230 352

563 381 266

MAST

Direct 800# Emails - TRO

35 53 13

32 33 14

Emails - In-house Emails - eTravel

Northstar

7

7

Travel Leaders Travel Savers

54 21

37

4 7 6 6 6 2 1 7 3 2 1 9

Emails - Mailpound

8 2 2 2 3 1 0 0 0 0 0

WSB

Social Media

Google Retargeting

Travel Relations

PR Web WESTA Ensemble

Nexion

National Eclipse

KHM

Total 2,727 Calls

1,340

1,387

Marketing Activities | 2025 | P a g e | 21

Calls By Location

Top 10 States

400

368

337

350

304

300

250

200

163

153

145

150

124

86

100

71

66

50

0

NY

CA

NJ

FL

IL

PA

TX

GA

CT

OH

Top 20 Cities

70

62

60

50

41

37

40

34

29 29 28

27 26

30

25 25 25 25

21 21 21 21 20 20

19

20

10

0

Marketing Activities | 2025 | P a g e | 22

First Time caller vs Repeating calls

1361 50%

1366 50%

First-Time Caller

Repeating Call

Key Observations

The Phone Calls Tracking report confirms that phone remains a vital conversion channel, particularly driven by organic search. The balanced mix of new and repeat callers reflects strong lead quality and user intent. • Phone Call Volume Is Stable and Slightly Stronger in H2 Total calls for 2025 reached 2,727, with a slight increase in July–December (1,387) compared to January–June (1,340). This indicates steady demand and confirms that phone remains a critical conversion channel, particularly for high-consideration travel inquiries • Google Organic Search Is the Top Call Driver Google Organic Search is the leading source of phone calls, generating 557 calls in H1 and 563 in H2, demonstrating the strong connection between SEO visibility and high-intent phone inquiries. This validates ongoing SEO investments and highlights organic search as a key revenue-driving channel • Direct 800# Calls Declined in H2 Calls from the Direct 800 number decreased from 352 in H1 to 266 in H2, which may indicate a shift in user behavior toward digital discovery (SEO, partners) rather than direct dialing, or reduced visibility of the phone number in certain channels • Email Channels Drive Limited Call Volume Across all email sources (TRO, In-house, eTravel, Mailpound), call volumes remain relatively low and slightly declined in H2. This suggests that email campaigns are functioning more as research

and awareness tools rather than direct call drivers • Geographic Concentration in Key States and Cities

Calls are heavily concentrated in New York, California, New Jersey, Florida, and Illinois, with the top 10 states accounting for the majority of call volume. This aligns with known travel demand hubs and indicates where sales coverage and localized messaging could be optimized

Marketing Activities | 2025 | P a g e | 23

• Balanced Mix of First-Time and Repeat Callers The split between first-time callers (50%) and repeat callers (50%) indicates healthy funnel behavior. Users are returning to continue conversations, compare options, or finalize decisions— typical for complex, high-value travel bookings

Next Steps/Action Items

Moving forward, the priority should be to strengthen SEO-driven call paths, capitalize on high- performing partners, and better align digital campaigns with call-based conversion goals to maximize revenue impact. • Strengthen SEO-to-Call Conversion Paths Since Google Organic Search is the top call source, ensure high-ranking pages prominently feature click-to-call CTAs, especially on destination and package pages. Consider call-focused landing pages for high-intent keywords. • Capitalize on MAST Growth Investigate what drove the H2 increase in MAST calls and replicate best-performing placements or campaigns. Allocate additional budget or exposure if ROI continues to trend positively. • Reassess Direct 800# Visibility Review where and how the 800 number is displayed across the website, emails, and offline materials. Test improved placement or messaging to recover lost direct-call volume if this channel is strategically important. • Align Email Campaigns with Call Objectives For selected campaigns, explicitly encourage phone inquiries (e.g., “Call to customize your itinerary”). Use call tracking numbers within emails to better attribute and optimize call-driven campaigns. • Optimize Sales Coverage by Geography Given strong call volumes from NY, CA, NJ, FL, and IL, ensure adequate sales staffing during peak calling hours for these regions and consider localized messaging or promotions.

Marketing Activities | 2025 | P a g e | 24

SEO (Search Engine Optimization) All data/reports are from Jan – December 2025

Overall Results

The website is highly optimized for search engines, with the majority of pages properly indexed and consistently crawled by search engine bots. Search results for the company name appear well- structured, prominently showcasing key pages, targeted sections, and important links. In addition, all Call-to-Action (CTA) elements, such as Website, Directions, Share, and Call, are clearly visible and fully functional, providing a smooth and intuitive user experience while encouraging engagement. Together, these factors demonstrate a strong foundation for search visibility, user accessibility, and conversion readiness, effectively supporting both organic traffic growth and lead generation objectives.

Important changes for 2025/2026

As we move through late 2025 and into 2026, SEO is evolving beyond a traditional focus on ranking for organic keywords alone. Search engine results pages are now far more dynamic and feature-rich, meaning visibility increasingly depends on occupying multiple SERP elements rather than just standard blue links. In addition to organic listings, brands must optimize Sitelinks, Video results, People Also Ask, Related Searches, Things to Know, and Discussions and Forums, all of which shape how users discover and consume information. Most notably, the rise of AI Overviews is changing search behavior by summarizing answers directly on the results page, making authority, structured content, and semantic relevance more important than ever. To remain competitive, SEO strategies must now take a holistic approach, combining high-quality content, technical optimization, structured data, multimedia, and community-driven visibility to ensure a consistent presence across the full search landscape, not just traditional organic rankings.

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Keywords Positions

KWs Positions/Month

2024

2025

Top 3

17

14

Keywords Position 4-10

88

137

Keywords Position 11-20

311

158

Keywords Position 21-50

997

425

Keywords Position 51-100

1,152

524

Total

2,565

1,258

Keywords Position changes Trend

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Egypt Position & Ranking

Starting in June–July 2025, we intensified our focus on Egypt destination keywords and implemented ongoing website optimization. By consistently following search engine submissions and applying weekly updates, we successfully achieved significant improvements by December, with over 45 keywords and long-tail variations ranking on the first page of search results.

dubai egypt

1 2 3 4 6 6

vacation egypt

29 30 36 39 43 47 48 49 50 52 54 56 57 63 74 75 79 79 82 82 87 96

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trip packages to egypt

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holiday egypt

10 11 11 12 12 12 12 14 18 19 21 21 22 23 25 25 26

egypt sharm holidays

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Another Great result is the Ranking in position for the Egypt Solar Eclipse

eclipse in egypt

9

egypt eclipse 2027

14 24

egypt eclipse

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Keywords and Long-tail Keywords positions

The website currently has 1,300 indexed keywords and long-tail keywords in various positions, showcasing its extensive reach in search engine results. Among these, several keywords have achieved positions within the top 10 , highlighting strong visibility and performance.

holidays to peru

1 1 2 2 2 3 3 3 3 3 3 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 5 5 5 5 5 5 5 5 5 5 5 5 5 5

beauty in greece holidays to france

5 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 8 8

paris and normandy vacation packages

argentina vacations vacations argentina italy's first capital

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holiday in egypt

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argentina tours packages

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egypt holiday packages

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croatian coast holidays

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package holidays israel argentina tourist package

argentina tour packages

france tour package

dubai and egypt

argentina holiday packages

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dune du pilat tour

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holiday costa rica

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france vacation package

holidays to israel

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quito vacation packages

argentina package deals sa holiday packages travel package to france argentina travel packages

holidays to sicily

dubai egypt

holidays in costa rica france travel package

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france travel packages vacation south africa

8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9

south african vacation packages

9 9 9 9 9 9

vacations to france deals chateau d'yquem winery

vacations brazil

sardinia vacation packages

egypt sheikh el sharm holidays

peru package holidays

costa del sol holidays

holiday peru

eclipse in egypt egypt holidays

vacations in south africa egypt solar eclipse 2027 argentina travel package sharm egypt holidays

10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10

south africa vacation packages

france trip packages holiday to south africa

amalfi italy holidays

package holidays to lima peru barcelona mallorca ibiza itinerary

holidays to the amalfi coast

holidays to barcelona

package holidays to croatia

france trip deals

egyp holiday travel holidays

provence france vacation packages paris holiday package for family

package holiday to florence italy

travel agents to malta package holidays to italy

argentina travel packages buenos aires

vacation packages to argentina argentina trip packages france vacations packages

vacation argentina

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france tour packages

holidays sardinia beauty in greece

buenos aires argentina travel packages

travel packages to france sardinia italy travel packages

spain travel package

holidays sharm

puglia italy holidays

south african vacation packages south africa vacation package

sardinia italy vacation packages

paris and french riviera vacation packages

solar eclipse in egypt vacations south africa argentina travel deals

costa rica holiday

egypt sharm holidays argentina packages

shamal shake egypt holidays quito ecuador vacation packages

croatia coastal holidays

vacations tanzania

malta travel companies

holidays costa rica egypt and dubai

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saudi vacation

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AI & SEO

As search engines increasingly integrate AI-driven search experiences, it has become critical for SEO strategies to be closely aligned with how AI systems discover, interpret, and surface content. Modern AI search prioritizes context, intent, and structured data over simple keyword matching, meaning websites must be optimized to clearly communicate meaning and expertise to both users and machines. This includes using well-structured content, schema markup, clear entity relationships, concise answers to common questions, and rich media such as videos and FAQs that AI systems can easily extract and summarize. Additionally, content must be optimized to perform across multiple AI-powered platforms, such as search engine AI overviews, conversational assistants, and recommendation systems by emphasizing accuracy, freshness, and trustworthiness. Websites that proactively adapt to these AI-first search behaviors are more likely to gain increased visibility, stronger brand authority, and better overall performance in an increasingly AI-led search environment. We began optimizing the website for AI-driven search two months ago and are already starting to see positive results. However, there is still a significant amount of work ahead, as the site contains many pages that require optimization, and additional related content and structured sections need to be developed to fully support AI search performance.

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Images & SEO

Images are an important SEO asset, as they enhance user experience and help pages rank for relevant keywords. Properly optimized images and structured data improve search engine understanding and can drive additional traffic through image search and visual results. We have also been actively working on image optimization, and as a result, many of our images are now appearing in Google Image Search, contributing to increased visibility and organic reach.

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