OUR OWNERS AND EXECUTIVES HAVE ALWAYS BELIEVED IN PUTTING PEOPLE FIRST AND TAKING CARE OF OUR EMPLOYEES
our own family - with respect, urgency, and transparent and meaningful communication.
As on our job sites or during disaster recovery, thorough planning is critical to responding safely to rapidly changing conditions. In February 2020, our executives first discussed the potential impacts of COVID-19 and how to keep our employees safe. By mid-March, we finalized and deployed crisis plans to our teams as our country and the world shut down, almost an entire month before our industry peers. Beginning March 11, our crisis management team, including our President, key corporate services leaders, key operational leaders, and our Medical Director, convened multiple times a week for the first 45 days of the pandemic. Along with other necessary departments, they established regular and precise communications to our workforce via emails from our President/CEO, daily texts and emails, a COVID-19 information SharePoint site, and a company-wide town hall meeting via Zoom.
We were determined to protect our entire workforce and their families. Through our MedLine service, our Medical Director served as the primary contact regarding all things COVID-19, and supported our employees and their family members by discussing symptoms and exposure and coordinating rapid testing appointments. Essential on-site employees were assessed for symptoms and possible exposure daily, self- reporting if necessary. Daily self-assessments, in conjunction with our COVID-19 Pay Policy, were key to helping us successfully manage our exposure. Our detailed and clearly communicated pay policy for time off related to COVID-19 reassured our employees and removed financial stressors, ultimately destigmatizing self-
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