NSLHD leader in electronic referrals The Northern Sydney Health District has set the record for largest number of electronic referrals, processing over 9200 electronic referrals since August 2022, with 211 GP practices seamlessly adopting the e-referral systems.
The benefits of electronic referrals extend beyond mere convenience. The system facilitates improved clinical information sharing, incorporates comprehensive patient medical history, and allows for the prompt resolution of issues. The portal provides a platform for better understanding of information, minimising time wastage, and enhancing overall patient care. NSLHD’s commitment to digital
Presently, two-thirds of practices have integrated electronic referrals into their workflows, with an impressive 97 percent of Healthlink software embedding the system for ease of use. Additionally, collaborative efforts with NSW e-Health are underway to develop integrations,insuring a more interconnected healthcare ecosystem. Almost 100 services are expected to be added in March elevating NSLHD’s outpatient services coverage to approximately 90 percent across the district boasting over 210 services available for e-referrals. “I am very proud of the team, the service and all the staff. We are very positive about the system as its increased efficiency and coordination.” said Dr Irene Chen Positive feedback has been received from both GPs and hospital staff, citing increased efficiency and improved workflow due to the eReferral system. Improvement Awards have officially opened. The annual awards aim to acknowledge and recognise staff members across the district that go above and beyond every day and make a real difference for our patients, consumers and our community. 2024 marks the fifth edition of the awards and staff can nominate across eight categories: • Planetary Health Award • Transforming Patient Experience Award • Patient Safety First Award • Keeping People Healthy Award • People and Culture Award • Excellence in the Provision of Mental Health Services Award • Health Innovation Award • Health Research Award • Excellence in Multicultural Healthcare Award Responsive User Services in Health (RUSH) manager Peter Ellis-Jones worked on the ‘Needle and Syringe Program (NSP) reducing plastic waste’ with Royal North Shore and Brookvale Community Health
integration aligns with its strategic plan to support digital integration across all care providers, including primary care and non-
healthcare providers. Quality and Improvement Awards return for 2024 Applications for the 2024 Quality and
Dr Irene Chen, Project Lead
centre’s, which won the 2023 Planetary Health Award. Peter said the awards are a fantastic opportunity for staff to be recognised for their hard work. “Being recognised for our dedication and hard work infused the entire team with a renewed sense of morale. This acknowledgment not only brought us together but also sparked a surge of creativity, leading to the initiation of innovative ideas,” he said. Staff wanting to enter the awards can visit https://bit.ly/3YegN3A or email nslhd- awards@health.nsw.gov.au for any guidance with submissions. Entries need to be submitted by Wednesday 3 April.
Health Education Officer Quentin Evans with RUSH manager Petter Ellis-Jones at the 2023 QI awards ceremony
WWW.NSLHD.HEALTH.NSW.GOV.AU
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