Client Objections Wr e ah sesnu cr lai ne nc et s, npor tehs ienngt eolbs jee. cTt hi oenys m, i ti 'gshjtubs te at essi gt inn gt hyaot ut rh ek yn onwe el eddmg eo, roer i nt hf oe yr mmaat yi ohnaovre cpor on dc eurcnt so ar buonudtetrrsut satni nd gi nygoouf, tt hh ee pi nr soudruacnt c. eI f ct oh me ypsaanyy t, ht he ey ynme ei dg ht to nt oh ti nbke aabbol eu tt ,oi ta' sf f yo or du rt h e responsibility to find out the true objection. According to the statistics of life insurance sales, if you don’t overcome the objection on the call and you leave the client to “think about it” the chance is 86% that they’ll never get back to you. Remember that it's pa lesrof evcetrl yy nn oa rt umr aa ll ff oo rr py eo ou pt loe bt oe hp ar ev pe aqrue eds tt oi oanns sowr egri vt he eymo ur iogbhjte ac twi oany s–, tdhuerrienf go rt eh ei t csahl lo -u wl di tbhe the following: I AM NOT INTERESTED/ I DON’T HAVE TIME/I DID NOT FILL OUT ANYTHING (HARD DECLINE) I understand. Let me just introduce myself in 10 seconds, so if you're interested in the future, you can always contact me. J Is that okay? CAN YOU CALL ME BACK LATER - USE ONE OF THE FOLLOWING OBJECTIONS BASED ON WHAT SOUNDS BETTER TO YOUR NATION’S CULTURE: Of course, sure I can call you back later, most of the (client’s nationality or lead type or age) are reaching out to me with life insurance in the U.S because we can cover both document and undocumented people in the U.S. J I actually have already two calls scheduled today at 5PM and 8.00PM with two other families, since we have a package that offers protection and money back at the same time. J Would 6.30PM tonight work for you? I CAN’T LOOK ON MY SCREEN RIGHT NOW/IS THIS SAFE TO CLICK ON/NO TRUST Oh, it’s totally fine, let me do the old school way then, let me explain to you like this over the phone. I am going to send you some photos while I am explaining this to you right now, so you can look at them now or later on. I WANT TO THINK ABOUT IT: No worries, you actually have around 2 months from now to consider your options, as our process aims to ensure clients choose a plan that truly benefits them. With National Life Group, I'm confident that you'll be very satisfied. The process is quite simple, and here's how it works. (CONTINUE with script PROCESS) CAN YOU SEND ME AN EMAIL/ JUST SEND ME AN EMAIL: Appreciate your request for an email but due to a new policy of our agency, as licensed agents, unfortunately we are not permitted to send detailed illustrations through email to make sure our customers have all their questions answered from a licensed professional over the phone/screenshare. However, I have an alternative solution that ensures you receive all the necessary information and addresses any concerns you may have. (WAIT CLIENTS ANSWER, MOST OF THE TIME CLIENT WILL SAY “ALRIGHT, GO AHEAD”)
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