MClub

OPERATIONS I RENDERINGS/FLOOR PLANS

OPERATIONS CHECKLIST MIDDAY

DURING SERVICE £ Hosts are servicing the coffee counter and guests in the M Club. £ Staffing is adequate to ensure great guest experience. £ Guests are offered assistance with meeting room location, technology needs, transportation information, and small meetings.

PRE-OPENING £ Music is changed to day playlist. £ Lighting levels are set for midday. £ TV is on national or international news channel. £ Coffee is available on request. £ Menus are on select tables and bar top. £ Wireless printer is on. £ Remote chargers are fully charged and accessible.

£ Newspapers are available and thoughtfully placed throughout the space. £ Thoughtful accessories (i.e., coffee table books) are placed at designated locations. £ Daytime Grab & Go station is set up: - Grab & Go snacks are appropriately set up and merchandised - Non-alcoholic beverages are fully stocked - Takeaway packaging is available £ Water station is set up: - Glassware and takeaway water vessels are fully stocked - Signage is displayed - Bottled water is available upon request

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Marriott International Confidential & Proprietary Information

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