Training systems
Instructor Qualification Standard / V2 DRAFT 2025-08-26_
intent behind them. It requires being an active participant in the communication process.
Active listening techniques include:
1) being fully present in the conversation
2) showing interest by practising good eye contact
3) noticing (and using) non-verbal cues
4) asking open ended questions to encourage further responses
5) paraphrasing and reflecting back what has been said
6) listening to understand rather than to respond
7) withholding judgment and advice
8) clarifying unclear points
9) summarising the facts
10) verbalising emotions
Adult Learning Principles
Adult learning theories can positively impact adult learning experiences both in the classroom and on the job. The following characteristic are relevant:
1) adults need to know why they have to learn something - they must want to learn
2) adults need internal intrinsic motivation
3) adults have a self-concept of being responsible for their own decisions and constructions of experiences (experiential learning)
4) adults are a learning resource for their peers
5) adult learning is solution oriented Teaching according to adult learning principles calls for participant centred and participant involving learning activities, work related fidelity designs, a significant focus on intrinsic motivation and development oriented feedback. Further characteristics covered by the concept of teaching according to adult learning principles are: learning styles, instructional design and didactical considerations, communication skills and conflict management, cultural awareness, and learning transfer An aim describes what the intention of the activity/lesson/module is; why should resources be allocated to conduct the activity; what is the gain for the industry or for the course participant
Aim
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