CAMPUS
MANAGER
CANDIDATE INFORMATION PACK
01 BACKGROUND University of the Arts London (www.arts. ac.uk) is a hotbed of creativity, innovation and invention across the knowledge economy. It draws together six Colleges with international reputations in art, design, fashion, communication and performing arts. The University has a world-class reputation and is made up of 6 equally renowned Colleges, Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts. UAL is home to a diverse body of 19,000 students from 130 countries. We are proud of our international student and staff community, creating a vibrant, multicultural environment. University of the Arts London is in the top 5 universities in the world for art and design. They offer an extensive range of courses in art, design, fashion, communication and performing arts. Their graduates go on to work in and shape creative industries worldwide. UAL has produced over half of all Turner Prize winners since its inception in 1984. • Half the Turner Prize nominees and both winners for 2016 and 2017 were UAL alumni • 36 of the 77 Royal Academicians are UAL alumni, serving or former staff. • Over two thirds of the winners of British Designer of the Year are UAL alumni. UAL alumni have taken home the award for the past three years running (2015 – 2017). • 14% (20) of the Current Royal Designers for Industry are UAL alumni. • Over half of the fashion designers that showed at London Fashion Week 2018 are UAL alumni. • Other alumni have gone on to take home some of the industry’s most prestigious art and design awards including BP Portrait Award, Jerwood Prize, Taylor Wessing Photographic Portrait Prize, Queen Elizabeth II Award for British Design, Minerva Medal, BAFTAs, Golden Globes and Oscars.
01 BACKGROUND
02 UAL ESTATES STRATEGY
03 JOB DESCRIPTION &
04
APPLICATION PROCESS
PERSON SPECIFICATION
02 UAL ESTATES STRATEGY The University aims to be a place that will challenge, inspire, surprise and stimulate, to be recognised as one of the foremost institutions in the world for learning, practice, research and development in arts, design and communication, and to provide a learning environment in which originality is recognised, difference is respected, and excellence is pursued. UAL has an incredibly diverse estate spanning Central and Greater London and includes a broad range of property types encompassing academic, teaching, research, commercial, social, hospitality, residential and public realm spaces. The property portfolio is made up of 16 academic sites and 13 student residences hubs with buildings ranging from listed historic buildings to new state of the art facilities. This dynamic and diverse mix in one the world’s leading cities gives an exciting and challenging proposition to the UAL Estates department. The Estates department is currently undertaking an unprecedented estate transformation programme. Following the success of UAL’s relocation of Central Saint Martins as the centrepiece of the King’s Cross regeneration scheme, we are proposing over the next 5-7 years to replace over half of the academic estate with some major developments including two buildings in Stratford and Elephant and Castle totalling circa 70,000 sq m. We will increase our portfolio of owned halls of residences by the addition of at least two halls totalling circa 800 beds and continue to maintain and adapt the remainder of the 170,000 sq m estate to meet the needs of the University for decades to come. The current financial strength of the University, combined with opportunities in the property market, provide a unique opportunity to deliver the vision of a more unified, rationalised estate. Whilst recognising the importance of the individual identity of the six Colleges, this is an opportunity to create greater campus environments, showcase its collections and archives and enable the University to act cohesively.
With over 60 undergraduate and postgraduate degrees, and 165 short courses, our students are collaborators, and together we have the ability to reinvent the fashion industry for the next 100 years. With our philosophy of open and inclusive education, we encourage students to examine the past and question the present. To develop inventive, assertive ideas that challenge social and political agendas. And we give them the skills, opportunities – and above all, the freedom – to put those ideas into practice. As well as shaping the leaders of tomorrow, we’re transforming the industry from within. Through boundary-pushing research, we unite design, science, engineering and technology, to redefine fashion. Our Student Enterprise programmes, business incubator, and industry collaborations form a dynamic network to help our enterprising graduates launch and grow businesses. Now that we have moved to a single purpose built site on the Queen Elizabeth Olympic Park, we’re forging partnerships, opening up opportunities, and creating connections with east London’s schools, community and industry. Part of East Bank, a new culture, education and innovation development, our single-site campus will spark collaboration, experimentation, and inspiration – all under one roof. In doing so, we’ll continue to pioneer how we all consume and practice fashion. Use fashion business, media and design to shape culture, economics, and society. And through fashion, shape lives. LONDON COLLEGE OF FASHION
HISTORY
We have over a century of pioneering practice in our past and proudly continue this tradition of provocation. As our community shifts, so do the disciplines we offer and the way we teach them. We began as two colleges founded in the nineteenth century: St Martin’s School of Art and the Central School of Art and Crafts (which became the Central School for Art and Design in 1966). Both believed in the fundamental importance of learning through making and were known for their radical approach to art and design – values which remain at the core of our teaching today. In 1989, the two colleges merged to form Central Saint Martins. We welcomed Drama Centre London in 1999 and the Byam Shaw School of Art in 2003. In 2011, we moved to our award-winning building in King’s Cross, where all of these elements now flourish and collide under one roof. We sit at the heart of a dynamic part of London: Google, The Guardian, Tom Dixon, Universal Music and many others are our neighbours and partners. In this fast-changing environment, we draw from our own history while always looking to the future.
We are a world-renowned arts and design college bringing together a diverse range of creative practices under one roof.
03 JOB DESCRIPTION Job title Campus Manager College/Service Professional Service Operations Department/Team Estates Department Accountable to Head of Campus Services Contract Permanent Term 35 hours per week Grade Grade 6 Location London College of Fashion – Stratford Purpose of the role
safe, efficient and effective delivery of services are carried out in compliance with relevant legislation, regulations and best practice. • Proactively lead improvement initiatives, take ownership of Estates issues, and lead their resolution; develop strong and effective working relationships with senior College & Estates stakeholders and their Service Partners to ensure that service requirements align to the UAL Strategy; ensure that interfaces between activities are considered and work to minimise risks and disruption to all parties. • Communicate effectively with senior College stakeholders to advise, influence and monitor projects and services and to ensure that customer expectations are delivered to quality, time and within budget. You will lead, attend and contribute to meetings as required, representing the Estates team. • Work in conjunction with the College, Estates project leads and contracted services to monitor the successful planning and implementation of projects to minimise any negative impact to students and building operations. • Responsible for the identification and development of FM service procedures and standards that underpin operational activities through the planning of all work (projects and business as usual) and the implementation of best practice through regular review and benchmarking to drive continuous improvement. • Manage and monitor the delivery of our service partners and to report on performance against agreed SLA’s and KPI’s established under contract, acting as necessary to maintain those standards; provide data analysis retrieved from the CAFM software to identify trends, which
have the potential to cause service issues or negatively impact the student and staff experience. • Compliance • Lead, network and liaise with college stakeholders at Director Level and Estates FM service meetings and to contribute to College Health and Safety Committee and Project boards), promoting a coordinated approach for College and Estates activities, whilst keeping abreast of developments, legislation, new technology etc. • Oversee the compilation and maintenance of robust record keeping systems and procedures for Statutory Compliance, Permit to work, Risk assessments and Method Statements to maintain a safe working environment. • Compile and coordinate data, statistics and budgets producing reports as required. . – could be merged into one point? • Maintain and update the Facilities Management business continuity and response plans, to ensure they remain aligned with the University Business Continuity and disaster plan. People Management • Lead the FM services team ensuring the delivery of a professional and effective customer facing FM service across the College. Motivate and Coach the FM team to be great service ambassadors representing the Estates Department through regular one-to-ones and annual performance reviews and ensure that all Facilities staff are trained in Health & Safety at work and are competent to carry out their duties safely. • Identify training needs and to ensure that statutory training is reviewed and monitored
and to promote continuing professional development. • Work closely with the sustainability team taking responsibility to ensure that agreed Sustainability targets and initiatives are implemented and to proactively drive a culture of awareness within the FM team. • Undertake incident management and control duties whether as part of a local response or as part of a wider disaster recovery event, in accordance with published guidance on Incident control and escalating decisions as appropriate and necessary • Deputise for the Head of Campus Services and Hard FM Manager during periods of leave or unplanned absence. The Campus Manager will be required to act as Duty Manager one Saturday in four. Management responsibilities Budgets: FM Operational Budget (TBC) Staff: Line Management of Facilities Manager, Facilities Coordinator and Facilities Assistants Key working relationships • Estates Department Senior Management • Estates Projects Team • External Contractors and Service Partners • College Senior Managers, Academic, Technical Support teams
The Campus Manager is a senior management role, key to the successful provision of Facilities Management (FM) Services to each College group. The role reports to the Head of Campus Services and with delegated authority to act at a local level on their behalf is responsible for leading a team of Facilities staff and contracted service partners in the delivery of a customer-focused FM service. The postholder will build collaborative relationships and common understanding with college stakeholders to ensure Facilities services and initiatives reflect the College and Estates business requirements. The postholder will oversee facilities services to ensure a seamless and effective delivery by proactively assessing and identifying business and stakeholder requirements. You will be the champion of change and new initiatives that drive a culture of continuous improvement and to support the Head of Campus Services in the development of FM service strategies that promote a secure and well-maintained environment for staff, students and visitors. Key Duties and Responsibilities • Oversee, direct and monitor the FM service activities delivered by the FM team and the contracted service partners to ensure the
• UAL Health & Safety team • College Program Managers • College Executive Team • Students Union
PERSON SPECIFICATION
General duties These duties below are in addition to the duties and responsibilities listed above: • Perform duties and tasks consistent within the scope and grade of your role as reasonably may be expected and assigned to you from anywhere within the university. • Undertake health and safety duties and responsibilities appropriate to the role. • Work in accordance with the University’s Staff Charter and Dignity at Work Policy and anti- racism plans, promoting equality diversity and inclusion in your work. • Undertake continuous personal and professional development, and to support it for any staff you manage through effective use of the University’s Planning and Review Conversations (PRC) scheme and staff development opportunities. • Make full use of all information and communication technologies to meet the requirements of the role and to promote organisational effectiveness. • Conduct all financial matters associated with the role in accordance with the University’s policies and procedures, as laid down in the Financial Regulations. • Contribute to the University’s Climate Action Plan and Social Purpose Strategy which sets out our principles, commitments and goals towards climate justice and our socio-environmental purpose. Additional duties for senior appointments • You may be required to work such additional/ different hours as may from time to time be necessary for the proper and efficient discharge of duties which may include evenings, Saturdays, Sundays and bank holidays. • You may be required to regularly travel to other sites as necessary. • As part of your role, you will be required to work one Saturday every 4 weeks.
This section provides a list of up to 10 essential criteria (and up to 2 desirable criteria if specified) that you will need to demonstrate you meet as part of the recruitment process. Please note that the successful candidate will be subject to a Basic DBS check, as this role involves working in an environment with young adults Experience, knowledge and qualifications • Degree level or equivalent vocational / professional qualification or equivalent experience in Facilities Management and building services • Prince2 or similar project management qualification (desirable) • IOSH Managing safely (4 Day course) • An understanding of the challenges in a Higher Education environment (desirable) Communication skills • Ability to work cohesively/collaboratively at all levels of the organisation from Executive to front line service areas. Leadership and management • Experience of leading Facilities teams and service partners, creating a cohesive and collaborative working environment to deliver excellent FM service experience for the students and staff. Planning and managing resources • Ability to manage priorities with strong organisational and administrative skill. Creativity, innovation and problem-solving • Ability to make decisions and find solutions using own initiative within the constraints of given policies and procedures.
04 APPLICATION PROCESS
For a confidential discussion to learn more about the role and opportunity please contact UAL’s appointed recruitment partners Anna Kacprzak of The Management Recruitment Group. Anna Kacprzak | Resourcing Manager anna.kacprzak@mrgglobal.com 07513 721 970 Applications should consist of a CV and covering letter and should be sent to:
anna.kacprzak@mrgglobal.com Closing date for applications is Friday 11th October 2024.
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