Holiday Noosa Management

Booking terms & conditions (4)

• For lockouts after hours, an $80.00 call out fee will be charged. Please call our after-hours number 0456 420 171. Keys must be collected from Holiday Noosa and significant delays can be expected. • If the property manager believes that these Terms and Conditions have been breached, we may inspect the property at any time during your stay upon demand and without notice. An after-hours callout fee of up to $80.00 will be charged for any situation requiring the attendance of the property manager outside of business hours. Any breaches of these Terms & Condi- tions or failure to comply with the property manager’s directions will render the guests liable for extra charges and risk immediate eviction and forfeiture of any unused tariff. • Guests are responsible for the proper loading and use of lift equipment. Overloading of lifts may result in damage to equipment and may require expensive maintenance callouts. Any costs deemed to be associated with a guests improper use of a lift will be recovered from the guest by whatever means available.

Bookings • A non-refundable booking fee of $80 applies to all bookings

• To confirm your reservation you must pay the holding deposit at the time of booking. The outstanding deposit amount and the latest date for payment are specified in the booking confirmation letter you will receive. If the full deposit is not received within that time your reservation will lapse and the holding deposit (less an administration fee of $150) will be refunded to you. The full Tariff must be paid a week prior tocheck-in. • Reservations do not automatically repeat. If you wish to reserve the same property for the same period the following year YOU MUST make that reser- vation prior to your departure. Usual reservation arrangements apply. Cancellations • If the guest cancels the booking, and three months (90 days) notice is given the deposit will be refunded (less a $300.00 administration fee). • If the guest cancels a booking with less than 3 months (89 days) notice, the deposit will not be refunded unless the property is re-let for the period of the cancelled booking. In this case the administration fee of $300.00 will be retained.

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