Booking terms & conditions Booking terms & conditions (5) (5) • If a guest wishes to reduce the period of the booking NO REFUND of unused tariff will be considered. • If your arrival date is between 18 December and 02 January, the full tariff must be received no later than one month (30 days) prior to the arrival date. Failure to pay the full tariff by this date may result in your booking being cancelled and forfeiture of any deposits already paid unless the property is re-let for the period of the cancelled booking. In this case the administration fee of $300.00 will be retained. There are some properties that full payment is required 3 months prior. • Covid-19 Cancellation In the event of border closures and travel restrictions being imposed by State or Territory Governments which result in last minute cancellations, we will hold funds in Trust for a period of 12 months to be utilised at the original property address, subject to availability. • If the new dates are at a higher or lower tariff then the new date tariff will be imposed. • Normal cancellation rules will apply. Security bond • Credit card details will be utilised as a security bond. The credit card will be saved as a token for any claims that are made for damages occurring during the guests stay. • A guest registration form is required to be completed either on-line or a hard copy by the guest for all bookings. The registration form requests details of you name, address, driver licence number as well as credit card details. If credit card details cannot be supplied a $200.00 or 10% of booking (whichever is greater) cash security deposit is required. This will be returned to guests within 14 days of vacating after satisfactory property inspection, via direct deposit. An increased security deposit may be incurred at our discretion. • For hard copies credit card details: Type of card............................................................................................................................................. Name on card......................................................................................................................................... Card number.......................................................................................................................................... Expires............................................................................CVC......................................................
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