Cleaning
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Service Cleans
Service cleans (or services) are carried out for all guest bookings of 10 nights or longer. Where a booking is for 10 nights, a service is scheduled on or around day 6 of their stay and on or around day 7 (14, 21 etc.) for longer bookings.
The service checklist includes:
•Change of all bedroom and bathroom linen •General kitchen clean (around guests’ personal items), empty and disinfect kitchen bin / insert •Bin liner •General bathroom / toilet clean (around guests’ personal items) •General tidy (e.g. re-arrange chairs, decorative cushions etc.) •Wipe outdoor furniture •Vacuum floors (mop if required and guests are absent, due to OH&S considerations) •Check that property is properly secured
Pre-Occupancy Cleans
Pre-occupancy cleans (POCs) are scheduled where your property has been vacant for 7 days or more, and are completed so that your property’s presenta- tion is ready for the immediate arrival of the next guests. The POC checklist includes: •Overall check of the property’s presentation •General dust of furniture and decor items •Remove insects and spiders, spider webs and pests’ droppings •Sweep outdoor balconies and external tiled areas •Spray air deodoriser •Check that property is properly secured (windows shut, doors locked, front gate closed)
Linen Supply
Linen is supplied by companies such as Princes Laundry Services, whose processing and laundering standards conform with Australian Standards AS/NZS 4146:2000 – Laundry Process. The luxury linen is the highest quality “Display Linen” supplied and includes white sheets and pillowcases, towels, bathmats, hand towels and tea towels.
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