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SUPPLY CHAIN TRANSFORMATION: GUIDE FOR SUPPLIERS
In June 2020, a new procurement function was launched to support the transformation to an integrated self- distribution supply chain model. More than a year later, this function is driving a new level of collaboration with suppliers, allowing Ahold Delhaize USA companies to engage as retailers of choice with the vendor community. Engagement with these programs is at the forefront of enabling both Ahold Delhaize USA companies and suppliers to achieve mutual omnichannel growth. NEXT-LEVEL COLLABORATION WITH SUPPLIERS
The ADvantage Program - advantagesupportcenter@adusaprocurement.com ADvantage Support Center - https://rbsprod.service-now.com/vendor_csm
The ADvantage Program officially launched in January 2021 and participating vendors are seeing their needs addressed through an enhanced focus on collaboration and growth, driving a true lasting ADvantage for vendors, consumers, and the local brands of Ahold Delhaize USA.
Participating vendors are collaborating with the ADvantage Partner Team and working cross-functionally on joint initiatives, realizing wins in areas that include supply planning, new item launch, unsaleables reductions, on-shelf availability improvements, network efficiency creation, inventory management and more. Additionally, ADvantage vendors are receiving enhanced reporting and scorecarding of key supply chain performance metrics, have access to the ADvantage Support Center for expedited issue resolution and streamlined connectivity to the entire ADUSA organization, and have opportunities to participate in a variety of dynamic forums that include access to Ahold Delhaize USA leadership from key areas such as category and supply chain. By the end of 2021, vendors will be able to access a dynamic version of the scorecard through PowerBi, giving them access to detailed, drillable metrics to drive performance improvements and identify areas of opportunity. Plans for 2022 and beyond are under way and include Vendor Collaborative Discovery Sessions on strategic topics, launching a cross-vendor council to build awareness of industry best practices, and further expansion of our GlobalWorx program with the DSD vendor community. The DSD program is currently collaborating with suppliers to build sustainable partnerships and drive improvement to key metrics measured for accountability. The partnership with GlobalWorx provides an extensive amount of data to leverage for implementing timely, astute actions. Quality data enhances smart decisions related to procurement and helps identify gaps, areas of strength, and assess supply chain risk more effectively. The reporting shared collaboratively allows suppliers to engage with the category team, field team and ADUSA Procurement team to maintain lower inventory levels, reduce OOS levels and gain visibility into dynamic reporting of vendor performance. The benefits of increased transparency and trust create clearer two-way feedback, enhanced awareness of expectations and a friction-free engagement. The DSD program is planning to enhance the offerings to the ADUSA vendor partners and continue to evolve around the GlobalWorx platform. Efficiency Programs - Efficiency.programs@adusaprocurement.com Through Efficiency Programs, Ahold Delhaize USA companies and supplier partners maximize efficiencies through purchasing and logistics behaviors. Ahold Delhaize USA companies consider efficiency program offers on an ongoing basis and look forward to partnering more closely in this area. Alternative Sourcing - programsourcing@adusaprocurement.com Through Alternative Sourcing, Ahold Delhaize USA companies partner with vendors on investment buy programs – forward buys, seasonal preparedness buys and quarter/year-end buys. The Alternative Sourcing team is here to assist with any nontraditional sourcing opportunities. Vendor Inbound Compliance - VIC Support Center: https://rbsprod.service-now.com/vendor_csm The VIC Program is focused on creating efficient work environments for associates and vendor partners at the distribution centers of the companies of Ahold Delhaize USA, as well as better in-stock conditions throughout the supply chain. By focusing on load conditions and service levels we can greatly improve the customer experience at our great local brands. Unsaleables/Reclaim - Unsaleables@adusaprocurement.com The Unsalables Team is dedicated to the reduction of unsaleable merchandise within our brands. The team works closely with Category teams at each brand, as well as with Vendor Partners, to analyze performance, identify root cause and to create mitigation plans effectively reducing overall cost to serve. Commercialization - Commercialization@RetailBusinessServices.com Through Commercialization, Ahold Delhaize USA companies seek to develop new and innovative ways to partner with the vendor community. We invite vendors to engage the commercialization team with ideas and opportunities to improve supply chain interactions, as well as create new endeavors and partnerships.
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