Larlyn demonstrates their commitment to customizing and address- ing the issues unique to each customer in a number of ways: they hire and train only the best, aim for continuous quality improvement, and look for new ways to meet needs their customers may not have yet identified. HIRE AND TRAIN ONLY THE BEST Larlyn was founded by Larry, CEO, and Lynne Holmes, who now serves as the VP of Client Relations. Son Michael has stepped up to the Presi- dent & Chief Operating Officer roles. The benefits of a family business are clear – “Any client can call us. We believe in that personal link.” Plus, the company boasts many long-term employees who share the family’s service and professionalism philosophy. “This is more than just a job. We hire and train only the best. We are very proud of the training system we have for employees.” A company- wide Learning Management System (LMS) ensures that all employees are current on legislative compliance. Everyone’s training is verified and certified online. Being a family business has its challenges, Michael notes: “Everyone has their own, different opinions.” But the company makes it work. “We run it as a business. Everyone has clear responsibilities and roles. And we don’t bring the office home.”
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SPOTLIGHT ON BUSINESS • APRIL 2016
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