IAUDITOR- Internal service audit(sample)

Question

Response

Details

MENU AND FOOD: Was the menu/wine list clean, in good repair, grammatically correct and easy to read? If special dietary requirements were provided at any point during stay, were they automatically acknowledged? Was the food presented in an appealing manner and did it directly resemble its description from the menu?

Yes

N/A

Yes

Was the food fresh and of good flavor?

Yes

Was the texture of the food appropriate?

Yes

Was the food cooked as requested and served at the correct temperature?

Yes

Were portions of acceptable/generous size?

Yes

Was a selection of specialty teas/coffees available and was the coffee/tea hot and freshly brewed?

Yes

TABLE LAYOUT/RESTAURANT/LOUNGE: Did the outlet provide a comfortable dining/ beverage experience (i.e. tables appropriately spaced, temperature is comfortable, music is played at an appropriate level)? Were all tables in the lounge consistently laid up? Were the tablecloth/place mat/napkin clean, pressed and free of any stains/tears (paper not acceptable)?" Were the correct cutlery, crockery and glassware provided and were they clean and in good repair? Were salt and pepper cruets available and if so were they clean and full?

Yes

No

Yes

Yes

Yes

COMMENTS

18 Jul 2019 / Kristi Grotsch Score (42/48) 87.5%

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