Industry news
Industry news
Winner and losers in HR services sector AN ANNUAL study – Human Resources Services Insight (https://bit. ly/2DwKnvf), produced by Salience Marketing – ranks 47 of the leading websites within the human resources (HR) market according to online performance, revealing the successes and shortcomings of each website and highlighting room for improvement. Ranked top with monthly searches is Deloitte (60,500), ahead of Accenture (33,100), Willis Towers Watson, ADP and Citation (22,200 each). However, when combined with the ‘owned social score’ (shown in brackets) – which considers followers and engaged conversations on the major social platforms – the rankings are: 1: Accenture (1,827), 2: McKinsey (1,082), 3: BCG (1,304), 4: Deloitte (170), 5: AON (123). In addition, links are an important ranking method. Consistently gaining new high-quality links can be great for business; however, high-link volumes without the quality could spell trouble ahead. McKinsey tops the monthly average links charts (5,040), with its insight section attracting most traffic. Several sites have ‘high-quality, low-volume’ links, including: RF HR, ADP, Croner, Herts for Learning and HR Dept. Conversely, sites with ‘low-quality, high-volume’ links, include: Citation, Oasis Advantage, Moore Pay, Peninsula Group and Ellis Whittam. Gemma Curtis, inbound content marketer at Inside Online, commented: “There has been some massive visibility wins in the sector this year, with the top five companies all having considerable increases of 37% or more. The key to getting placed is to produce valuable, rich content that answers all the right questions. It’s one of Google’s most significant ranking factors.” ADP acquires Celergo ADP HAS announced the acquisition of Celergo, a leading provider of global payroll management services founded in 2003 and headquartered in Chicago, USA. Celergo offers multi-country payroll and combines a proprietary cloud-based technology platform with a local provider network to enable timely, accurate and compliant payroll. This enhances ADP’s international payroll offerings with a strong platform and new solutions, including cross-currency payment and expatriate payroll-related services. Don McGuire, president of Employer Services International at ADP, said, “The acquisition of Celergo will allow us to leverage a proven platform that will improve both our client and partner experience.” Multi-country payroll outsourcing THE EVEREST Group has published the report Multi-Country Payroll Outsourcing (MCPO) – Service Provider Landscape with Services PEAK Matrix™ Assessment 2018 revealing research findings in MCPO market. Fifteen MCPO service providers are segmented as follows. ● leaders: ADP, NGA Human Resources, TMF Group ● major contenders: activpayroll, Ascender, CloudPay, Excelity, iiPay, Neeyamo, SD Worx, SGWI, Zalaris ● aspirants: Blue Marble Payroll, Elanor, PaySpace. Neeyamo, NGA Human Resources, and TMF Group are identified as star performers. The report (https://bit.ly/2qMg3p5) also contains remarks on each of the MCPO service providers’ strengths and areas of improvement.
Payroll data appeal decision THE COURT of Appeal has upheld the High Court’s decision in WM Morrison Supermarkets plc v Various Claimants that an employer (‘Morrison’) was vicariously liable for the actions of a rogue employee (Mr Skelton, a senior IT internal auditor) who disclosed the personal information of 100,000 employees on the internet. More than 5,500 Morrison employees had brought a claim for compensation. In November 2013, Skelton was provided with an encrypted USB stick holding confidential payroll data for external auditing purposes. The data was copied by Skelton to his work computer and then later to another personal USB stick. In January 2014, the data was released by Skelton to a file sharing internet site and later sent to several newspapers. Hannah Pryce, employment law expert at Howes Percival, commented that “…in light of the GDPR, employers will want to take particular care when entrusting employees with the handling of particularly sensitive personal data.” Reward Strategy – The Rewards 2018 THIS YEAR’S The Rewards were held in November at the Hilton London Bankside hotel. The recipients are as follows. PayDashboard – Best Business Award, sponsored by Smart Pension Cintra HR & Payroll Services – Best Employer Award, sponsored by The Payroll Centre Tracey Newton, Yorkshire Building Society – Best Leader Award, sponsored by Investors in People Lindsey Froud, NHS Payroll Services – Best Manager Award, sponsored by SD Worx Casey Beattie, CIS Security – Rising Star Award, sponsored by FMP Global activpayroll – International Payroll Award IRIS Software – Payroll and HR Software Product Award NHS Payroll Services – Public Sector Team Awards Cintra HR & Payroll Services – Customer Service Award EPM – Payroll & HR Provider Award, sponsored by PensionSync Modulr – International Payments Provider Award The Orbis Partnership – Pensions Technology Award Aviva Corporate Workplace Benefits – Workplace Pension Provider Award Liaison – Specialist Payroll & HR Provider Team Award Perkbox – Employee Benefits Provider Award Modulr – Technology Award SSCL Government Payroll Delivery Team – Service Provider Team Award Adecco Group UK & Ireland – In-house Team Award, sponsored by Cintra HR & Payroll Services Eira Hammond, chair of the CIPP – The Reward 300 Award
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| Professional in Payroll, Pensions and Reward |
Issue 46 | December 2018 / January 2019
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