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Communicating results • Present data insights in a compelling narrative. • Use visual aids to enhance understanding. • Engage stakeholders with clear and actionable recommendations. • Provide context and background information. • Be prepared to answer questions and provide further insights.
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deviance • Understand the concepts of positive and negative deviance. • Identify instances of positive deviance to replicate successful strategies. • Recognize negative deviance to address and mitigate issues. • Analyze the root causes of deviant behavior. • Use deviance analysis to drive continuous improvement.
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