12/7/24
Cards & Shuffles
• Threats:
o Weak Dealer(s) o Hole card information o Collusion o Organized Crime
• PreventionTips: o High quality cards with documented specifications. o Enhanced training/accountability for Games personnel. o Structured observations & reporting from Surveillance. o Automatic shufflers
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Collusion
• Threats: o Unfair advantages intended to harm the organization. o Impact to patrons and players. o Lost revenue and/or increased prices. o Negative public perception. • PreventionTips: o Create/maintain organizational culture of ethical conduct. o Assess Internal Controls regularly. o Diversify audit and analysis. o Strengthen methods for reporting suspicions & complaints.
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