12101324 - Master Compliance Training Book

12/10/24

Analyzing Key Performance Indicators (KPIs)

• Machine performance: Identifying underperforming or overperforming machines • Player engagement: Loyalty trends and preferences • Operational efficiency: Downtime tracking and resolution speed

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Using Data to Improve Decision-Making

• Optimizing machine placement on the floor • Adjusting game offerings based on trends • Identifying patterns that suggest fraud or misuse

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